does amazon have apple pay

It'a a trade off so Apple can get Amazon Prime Video into its Apple must use Apple's payment methods, including Apple's 30 percent cut. Users who have already entered other credit cards into Passbook but want to change their default card to the Amazon Visa can follow. The new card can be used in places that accept Apple Pay via iPhones ($899 at Amazon) and is designed to live inside the Apple Wallet app. does amazon have apple pay

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Enabling Amazon Pay

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Amazon Pay is available to merchants located in specific countries and selling in USD, GBP, JPY, and EUR. For a list of supported countries, refer to Amazon Pay supported countries.

Amazon Pay is a fast, easy, and trusted way for your customers to make purchases on your online store by using payment and shipping information stored in their Amazon accounts. You keep full control of the customer relationship, and your product-level data is never captured or shared with Amazon. Learn more about secure checkouts from Amazon Pay.


You're charged transaction fees each time a customer makes a purchase using this payment method, unless you also activate Shopify Payments.

Supported countries

To be eligible for Amazon Pay, your Shopify business must be based in one of the following countries:

  • United States
  • United Kingdom
  • Denmark
  • France
  • Germany
  • Hungary
  • Italy
  • Japan
  • Luxembourg
  • Netherlands
  • Portugal
  • Spain
  • Sweden


Amazon Pay supports only USD, GBP, JPY, and EUR. Amazon Pay appears in the Payments section of your Shopify admin only if you are using a supported currency. Learn more about supported currencies for Amazon Pay from Amazon Pay Help.

Activate Amazon Pay

  1. From your Shopify admin, go to Settings > Payments.
  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Payments.
  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Payments.
  1. In the Amazon Pay section, click Activate Amazon Pay.

  2. Follow the instructions on the Amazon Pay website to create your account.

  3. If your Shopify store uses a custom primary domain, then add the homepage URL of your online store to your Amazon Pay Integration settings:

    1. In Amazon Seller Central, go to Integration > Integration Central.
    2. In the Manage client ID/store ID(s) section, click View client ID/store ID(s).
    3. From the App or store name drop-down menu, select your Shopify store, then click Edit.
    4. Add the complete homepage URL, such asto Allowed JavaScript origins.
    5. Click Save changes.

After you agree to provide your Shopify store with access to your Amazon Payments merchant account, then Amazon Pay appears as an active payment provider on the Payments page in your Shopify admin.


If Amazon Pay is not displaying properly on your online store, it is likely because you have made HTML/CSS customizations to the checkout that are not supported by Amazon Pay. Contact Shopify support for more information.

Customer experience

After you activate Amazon Pay, eligible customers can select Amazon Pay during checkout. The payment process is embedded into the checkout page by default so that your customers can complete their orders without having to leave your online store.


If your store's theme displays buttons for your active payment providers, then the Amazon Pay button appears on your store's cart page instead of its checkout page.

Customers who select Amazon Pay can access the shipping address and payment information stored in their Amazon account to complete their purchase with an accelerated checkout. Their billing address remains private, and is not shared with Shopify. Learn more about accelerated checkouts.


Apple Card stops working on Amazon for some, fix in the works [U]

A curious issue is affecting Apple Card users when it comes to using the credit card at Amazon. Some are reporting that not only is Apple Card not working at the retail giant, but it’s also disappearing from their saved payment options.

Update: An Amazon spokesperson shared the following statement with us: “We are aware of this technical issue and are actively working to resolve it as soon as possible.”

Meanwhile, another 9to5Mac reader reached out and shared a screenshot of a chat with Apple support that said they are also working with Amazon on a fix: “We are aware that Apple Card users are unable to make purchases at Amazon. This issue is specific to Amazon and we are working to resolve it.”

Brought up by reddit user Horse_Dad2, Amazon is having trouble with Apple Card as a payment method. They mention they’ve been using it successfully up until today but it was automatically removed from their Amazon payment options.

Horse_Dad2 also notes that Amazon kicks out an error message when trying to re-add the card. It’s hard to tell what’s really going on at this point, but an Amazon support rep said it had to do with Amazon interpreting Apple Card numbers as Apple Pay:

When I finally got someone from amazon on the phone, I was told that it was because their systems are starting to recognize the card number as Apple Pay, and amazon does not accept Apple Pay.

Others on reddit confirmed they’re seeing the same problem.

Just checked as well. My Apple Card has been removed from my Amazon Wallet. Tried to re-add it and getting this error
There was a problem. We’re sorry, we weren’t able to save your credit card information. Please enter it again or try using another form of payment.

Another added: “Same here- I used mine Wednesday and now it’s gone from my saved payments in Amazon.”

Here at 9to5Mac, we’re seeing the same problem, however, it may not be an issue across the board as one of us isn’t seeing the issue (at least for now).

Are you seeing the issue with Amazon? Let us know in the comments below!

FTC: We use income earning auto affiliate links.More.

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The New Apple Credit Card Is Built for Stickiness

March 2019's launch event at Apple Inc.'s (AAPL) headquarters in Cupertino, Calif., was supposed to be all about the hardware maker's deeper dive into media and entertainment, and it was. The company announced a new gaming subscription platform (Apple Arcade), a more robust streaming content platform (Apple TV+), and a new premium subscription platform (Apple News+). The surprise announcement, however, was the Apple Card, a Mastercard that Apple would be offering in partnership with Goldman Sachs Group Inc. (GS). This takes the hardware maker deep into financial services while capturing its 1.4 billion users in its ecosystem forever. As Oprah Winfrey said at the event, "They're in a billion pockets, y'all!"

Key Takeaways

  • In March 2019, Apple unveiled a new credit card, the Apple Card.
  • The Apple Card is available across all of the cardholder's Apple devices, and it pays its highest rewards for purchases of Apple products and services.
  • The bank behind the Apple Card is Marcus by Goldman Sachs.

The Details on the New Apple Card

Apple offered the card to a select group of users on Aug. 6, 2019, with a wider release later in the month. The Apple Card will live on your Wallet App and be available across all of your Apple devices. It will track your spending with details like vendor names, payment due dates, and monthly spending. There are no does amazon have apple pay fees, annual fees, international fees, over-balance fees, or higher interest fees if you are late with payments. There was no mention of the APR at the press conference, but if you followed the fine print, you'd see that it is somewhere between 13.24% and 24.24%, based on creditworthiness. While the low end is low, customers with that kind of credit may be hard to find. The high end is standard and in line with other rewards cards.

According to Apple, the rewards for using the Apple Card are very competitive: "Every time customers use Apple Card with Apple Pay, they will receive 2 percent Daily Cash. Customers will also get 3 percent Daily Cash on all purchases made directly with Apple, including at Apple Stores, on the App Store and for Apple services." Get it? 2% on all purchases, but 3% for buying more Apple services. That's sticky. If you can roll your Daily Cash into more games on Apple Arcade or to pay off your Apple TV+ charges, why wouldn't you? The cash rewards are delivered daily, and made available to you very quickly on your Apple Cash card balance.

But Apple does not want you to wind up in the vortex of credit card debt. Apple won't be charging late fees, remember? But it will use machine learning to track your spending and suggest ways to manage your debt. Like the iPhone usage tracker users get every week, Apple wants you to be aware of your habits, as long as those habits are tied to its devices.

Jennifer Bailey, vice president of Apple Pay, put it much nicer at the event:

“Apple Card is designed to help customers lead a healthier financial life, which starts with a better understanding of their spending so they can make smarter choices with their money, transparency to help them understand how much it will cost if they want to pay over time and ways to help them pay down their balance.”

Why Now?

Apple's Services business, which includes iTunes, the App Store, and Apple Pay, is one of the fastest growing segments within the company, but it is still dwarfed by hardware sales. Services pulled in $10.9 billion in sales in the fourth quarter of 2019, compared to $73.4 billion for products. Apple doesn't break out iPhone sales anymore, but they were down 15%, according the company. Some analysts think Services could be a $100 billion business annually some day soon, and the Apple Card might be the platinum ticket to take it there.

Big Tech moving into financial services is nothing new. Inc. (AMZN) offers the Amazon Prime Card with Visa and makes it hard to do anything outside the Prime jungle if you are a member. The Apple Wallet and Apple Pay were the Cupertino company's foray into digital wallets and payments, a multi-trillion dollar business. But it lacked a more versatile payment product that had a wider range of options and gave its users no reason to pay with anything else. Apple Pay is still not universally accepted, but Mastercard is.

Why Goldman Sachs?

Forget the fact that Goldman bankers may be among the few who can afford the new iPhones anymore. The storied financial institution has been trying to crack into retail banking for several years. In 2016 it rolled out Marcus, its commercial bank, with a similar mission to the Apple Card:

"Marcus personal loans and online savings accounts help people find ways to be smarter with their money. We're about helping customers do better now and in the long run."

Like Apple, Marcus offers no-fee personal loans to customers, and is relatively competitive with its checking and savings accounts. But Marcus has yet to establish its brand outside of Goldman Sachs' legacy. It is just starting to do that with some bold marketing moves in major cities, but the tie-in with Apple, the ultimate marketer and brand name, should help a little bit.

“Simplicity, transparency and privacy are at the core of our consumer product development philosophy,” said David M. Solomon, chair and CEO of Goldman Sachs, in Apple's press release. “We’re thrilled to partner with Apple on Apple Card, which helps customers take control of their financial lives.”

There is that "control" word again. In March's media show in Cupertino, several executives from Apple kept mentioning that users don't want to jump around from app to app and device to device, to enjoy their experiences. They want convenience and they want it in their hands. Apple has revolutionized the way we use our hands over the past decade. With the average user touching their phone hundreds of times a day and spending as many as four hours looking at it, the iPhone is the stickiest of products. The new Apple Does amazon have apple pay just made it even more so.


Can I Use Amazon Pay On Apple?

Amazon does not accept Apple Pay, but you can add and use any cards you have saved in your Apple Wallet to use Apple Pay. As with any other credit or debit card on Amazon, an Apple Card can also be used.

Can You Add Amazon Credit Card To Apple Wallet?

Amazon Rewards Visa Card holders receive 3 percent back on all Amazon purchases when they use their card. The new Apple Pay service allows customers to add their credit card to Passbook for purchases made on

Can I Transfer Money From Apple Pay To Amazon Pay?

Apple Pay, Apple’s payment service, is not accepted by Amazon.

Can Amazon Do Apple Pay?

Apple Pay is compatible with iOS devices and features, so you can use it instead of a traditional credit card whenever possible.

Who Accepts Apple Pay?

Apple’s partners include Best Buy, B&H Photo, Bloomingdales, Chevron, Disney, Dunkin Donuts, GameStop, Jamba Juice, Kohl’s, Lucky, McDonald’s, Office Depot, Petco, Sprouts, Staples, KFC, Trader Joe’s, Walgreens

Does Apple Have Amazon Pay?

Apple Pay is fully supported by Amazon Payment Services. With Apple mobile devices, you can make payments to your customers in a seamless manner.

How Do You Use Apple Pay On Amazon?

Amazon does not accept Apple Pay, but you can add and use any cards you have saved in your Apple Wallet to use Apple Pay. As with any other credit or debit card on Amazon, an Apple Card can also be used. More stories can be found on Business Insider’s homepage.

Is The Apple Store On Amazon Official?

There is an Apple shop on Amazon, yes. With free Prime shipping, you can get official Apple products, including iPhones, silicone cases, Apple Watches, and accessories, all the way to the Mac and almost everything in between, including the iPhone.

Does Amazon Credit Card Work With Apple Pay?

Although Apple Card is designed to be used for contactless payments with an iPhone or online purchases, it is a Mastercard with a credit card number, which can be used like any other credit card. Apple Pay, Apple’s payment service, is not accepted by Amazon.

Can I Add My Amazon Credit Card To Apple Wallet?

Apple Pay is fully supported by Amazon Payment Services. With Apple mobile devices, you can offer your customers a seamless payment process, which includes American Express, Mastercard, and Visa as well as local payment methods such as mada.

How Do I Add An Amazon Card To Apple Pay?

After clicking “Change” next to your current payment method, click “Add a credit or debit card.” A pop-up will appear, click it to add a saved card with Keychain or to enter your information.

Can You Add Credit Card To Apple Wallet?

Tap Wallet & Apple Pay under the My Watch tab. You can add a new card by tapping Debit or Credit Card, or you can choose a card that you previously added to the Wallet app by tapping Previous Card. Continue by tapping Continue.

How Do I Add An Amazon Prime Card To My Wallet?

  • Your account needs to be logged in.
  • You can edit your account settings by clicking Edit My Account Settings.
  • My credit cards can be added, edited, or deleted by clicking Add, edit, or delete.
  • The credit card information and billing information should be entered.
  • You can add a new card by clicking Add New Card.
  • Can We Transfer Money Via Apple Pay?

    If you send money to someone and they do not accept it, you can cancel the payment if you wish to use the money right away1. You can use the money to send to someone, spend with Apple Pay, or transfer the money to your bank account or eligible debit card.

    Can You Use Apple Card On Amazon?

    Although Amazon does not accept Apple Pay, you can use your Apple Card in the same way you would use a Mastercard.

    How Do I Transfer From Apple Pay?

  • You can tap the three dots on your iPhone Wallet app by tapping the Apple Pay Cash card.
  • You can transfer funds to a bank by tapping the Info tab.
  • Tap Next once you have entered an amount.
  • Simply tap Instant Transfer.
  • Adding a Visa debit card is as simple as tapping Add Card and following the instructions on your screen.
  • Watch can i use amazon pay on apple Video


    Everything You Need To Know About What Amazon Is Doing In Financial Services

    From payments and lending to insurance and checking accounts, Amazon is attacking financial services from every angle without even applying to be a conventional bank. In this report, we break down how these efforts impact merchants and consumers. We also dive into various initiatives Amazon is pursuing, ranging from cashierless payment terminals to health insurance for sellers.

    In 2017, Andreessen Horowitz general partner Alex Rampell said that of all the tech giants that could make a major move in financial services,

    “Amazon hershey state bank north platte the most formidable. If Amazon can get you lower-debt payments or give you a bank account, you’ll buy more stuff on Amazon.”

    While the anticipation for Amazon’s plunge into banking builds each year, it’s important to first understand Amazon’s existing strategy in financial services — what Amazon has launched and built, where the company is investing, and what recent products tell us about Amazon’s future ambitions.

    Based on our findings, it’s hard to claim that Amazon is building the next-generation bank. But it’s clear that the company remains very focused on building financial services products that support its core strategic goal: increasing participation in the Amazon ecosystem.

    As a result, the company has built and launched tools that aim to:

    1. Increase the number of merchants on Amazon, and enable each merchant to sell more.
    2. Increase the number of customers on Amazon, and enable each customer to spend more.
    3. Reduce any buying/selling friction.

    In parallel, Amazon has made several fintech investments, mostly focused on international markets (India and Mexico, among others), where partners can help serve Amazon’s core strategic goal.

    In aggregate, these product development and investment decisions reveal that Amazon isn’t building a traditional bank that serves everyone. Instead, Amazon has taken the core components of a modern banking experience and tweaked them to suit Amazon customers (both merchants and consumers).

    In a sense, Amazon is building a bank for itself — and that may be an even more compelling development than the company launching a deposit-holding bank.

    Amazon is unbundling the bank across credit cards, checking accounts, and merchant services

    This report is a collection of everything we know about Amazon’s foray into banking, financial services, and fintech. We who is tyra banks baby daddy be updating this brief on an ongoing basis as more relevant data, investments, news, and products are released.

    Table of Contents:

    1. Amazon’s product strategy

    2. Amazon Market strategy outside the US

    3. Rumors: What will Amazon do next?
    4. Closing thoughts

    Product strategy: Amazon takes on financial services

    Amazon is notorious for spreading its bets before going all in on a new product, and the financial services space is no exception. Through trial and error, the company has set up key financial pillars across payments, cash deposits, and lending. As we’ll explore below, all are related to Amazon’s broader growth and product strategies.

    Amazon Payments

    Amazon has aggressively invested in payments infrastructure and services over the last few years. That’s unsurprising, given that the payments experience is so close to Amazon’s core e-commerce business. Making payments more cash-efficient for Amazon and frictionless for customers is a key priority.

    What is Amazon Pay: a digital wallet and a payments network

    Today, Amazon Pay has evolved to include a digital wallet for customers and a payments network for both online and brick-and-mortar merchants. Since 2019, Amazon has invested in growing Amazon Pay’s marketplace, including forming a partnership with acquiring bank Worldpay.

    While Amazon Pay is the company’s latest iteration on payments, Amazon has experimented with payments functionality for over a decade. Below is a timeline of some of the major Amazon Pay milestones:

    Amazon Pay has evolved into a digital wallet for customers and a payments network for merchants

    Amazon’s first known payments product, Pay with Amazon, launched in 2007. That same year, the company acquired TextPayMe, a peer-to-peer (P2P) mobile service that was re-launched as Amazon Webpay in 2011.

    Webpay failed to gain user traction and was shut down in 2014, unlike up-start Venmo (now a part of rival payments processor PayPal). It’s likely that Amazon was too early to P2P payments.

    In 2007, the company also invested in Bill Me Later (fka I4 Commerce). Bill Me Later was one of the earliest fintech payment platforms on the market and gave big retailers the ability to offer flexible financing programs. Although Bill Me Later was scooped up by PayPal in 2008, Amazon remained ever focused on reducing payment friction for customers.

    Over the last few years, Amazon has used a variety of techniques to strengthen its payments experience, including launching digital wallets through Amazon Pay, acquiring tech talent of failed mobile payments startup GoPago, building a variety of tech in-house, and most recently opening up to partnering with merchant acquirers outside of Amazon’s marketplace.

    Today’s iteration is Amazon Pay, a digital wallet for customers and a payments network for both online and brick-and-mortar merchants and shoppers.

    Amazon Pay’s Traction and metrics

    In addition to serving Amazon’s core customers, payments is an attractive revenue line when thinking about the scope of the payments market. Swipe fees paid by US merchants alone are more than a $110B-a-year business for banks, card networks like Visa, and payment processors like Stripe.

    Amazon is finding ways to attract merchants to the Amazon Pay network beyond its experimentation with swipe fees. The company announced it would pass on the special card savings Amazon gets from card networks (because of the volume of purchases they can guarantee) to retailers that adopt Amazon Pay. Leveraging scale and competing on fees is a classic customer acquisition strategy in Amazon’s playbook.

    And while the company is famously secretive about reporting customer growth and business metrics, a 2020 survey revealed that Amazon Pay has grown into a major online payment provider with a 22% user share in the US. Payments made with Amazon Pay spiked following service expansion to new geographies — France, Italy, and Spain — and to new verticals, including government payments, travel, insurance, entertainment, and charitable donations.

    However, Amazon has had some missteps with Amazon Pay. Its most famous failure was Amazon Local Register. With the talent acquired from GoPago, Amazon launched Amazon Local Register, a card reader for small- and medium-sized businesses (SMBs) in August 2014. At the time, the company charged competitive rates (a full percentage point less than Square). Each reader cost $10, and it seemed like a formidable rival to PayPal’s and Square’s readers.

    But in October 2015, the company announced it would be shut down. Despite charging lower fees, the company failed to gain enough traction with merchants who feared giving Amazon detailed data on their overall business operations.

    Amazon's payments misses in the past, like Amazon Allowance and Amazon Payphrase

    Eventually, Amazon launched a “Pay with Amazon” button for mobile and created a team with the goal of expanding payments across the web and on apps.

    To lead this team, Amazon hired ex-PayPal employee Patrick Gauthier. In reference to failed payments projects, Gauthier said:

    “What people never realize or truly understand about Amazon is that part of the recipe for success is daring to try things you have no idea whether will succeed or not, and if you think that you have a notion of how to succeed … you try again.”

    Future developments of Amazon Pay: pivoting from e-commerce to omnichannel enablement

    Off-marketplace integrations: Pivoting from e-commerce to omnichannel enablement

    In March 2019, Amazon announced an integration with Worldpay, which serves as a back-end intermediary between banks and credit card companies and is one of the largest payment processors in the world.

    It is a notable pivot from Amazon’s IP strategy, where the playbook has been to build, patent, and keep proprietary technology in-house to fuel Amazon’s marketplace. However, keeping Amazon’s customer-centric “day one” philosophy in mind, Amazon Pay’s top priority is reducing payment friction for customers to buy goods and services and for merchants to sell more things. This is also a second attempt to build distribution with merchants, picking up where Amazon Local Register failed to gained trust.

    To achieve this, Amazon Pay set up a rare independent domain and is expanding from e-commerce to omnichannel — across web, mobile, and IoT devices.

    The partnership is significant because of its potential to put Amazon’s Quick Payment button in front of millions of consumers and boost distribution with merchants.

    At the time of the deal, Worldpay processed more than 40B transactions worth about $1.7T annually, supporting more than 300 payment types across 120 currencies. In July 2019, FIS announced it was acquiring Worldpay in a $43B cash-and-stock deal, indicating a strategic move to grow its merchant solutions business. Patrick Gauthier, VP of Amazon Pay, was reserved about the implications of the partnership:

    “Today the announcement is about the extension of our footprint. It will lead us into more opportunities to grow the value proposition for buyers and merchants, but I will reserve discussion about that for the future.”

    For Amazon, the combination of FIS and WorldPay is aligned with the company’s goal of reducing friction in payments for consumers and merchants, subsequently boosting commerce.

    FIS could also be valuable for financial services pursuits as its suite of technologies ranges from POS systems to integrated card payments to cross-border payments, and covers both online and offline commerce. FIS is also one of the biggest providers of core banking processing and has integrations with Q2 technologies. Both are key elements that non-bank-chartered tech firms in the US have been leveraging to launch banking services, like checking and savings accounts.

    Commerce has expanded well beyond desktop into mobile apps, IoT devices such as smart speakers, and other channels where Amazon does not have as formidable a position.

    On the web, the infamous one-click patent helped boost the company’s payments prowess. But when the patent expired in 2017, it opened up the market for competitors to launch off-marketplace payment solutions.

    To compete, Amazon is investing in its products, including by hiring product managers for device solutions. This could help Alexa move from the home and office into brick-and-mortar or point-of-sale (POS) environments.

    Further, Amazon recognizes the need to diversify its dependence on third parties for its marketplace, even if that means enabling them off-platform.

    While a short-term goal of the partnership seems to be to capture market share and reduce the processing fees charged by incumbents, in the long run, Amazon may look to close the loop and keep customers within the Amazon ecosystem.

    Average third-party seller share on share on Amazon by percentage

    Amazon Go: Amazon’s secret payments weapon?

    Developing its products remains an area of strength for Amazon, especially as it iterates on its in-house biometric payments technology piloted within its expansive Amazon Go grocery stores.

    Its Just Walk Out technology uses computer vision, sensor fusion, and advanced machine learning to enable a frictionless payments experience, and is based on technology that the company has patented in the past.

    The future of payments for Amazon include facial recognition for faster payments

    Just Walk Out is available through the Amazon app. It grants access to the store and allows customers to grab products and go without needing to stop and check out to pay.

    Today, more than 20 Amazon Go stores are live in Seattle, New York, San Francisco, and Chicago.

    The average annual sales of an Amazon Go location come in at about $1.5M, according to RBC Capital Markets. And with as many as 3,000 Amazon Go locations slated to open in the coming years, Amazon Go could become a $4.5B business.

    Again, while the company typically does not make its proprietary technology available commercially, it looks to be taking a different approach with Amazon Go.

    In March 2020, Amazon said that it had partnered with OTG to deploy its cashierless technology at CIBO Express stores at airports. Two such stores have been opened at Newark Liberty International Airport. The retail giant is reportedly in talks for a similar deal with Cineworld’s Regal Cinemas, a theater chain with more than 560 screens in the US.

    Amazon could also look to roll out this tech into its Whole Foods stores or rumored independent grocery business in the future. The rollout in Whole Foods stores may reportedly start in Q2’21.
    Amazon is rolling out cashierless Amazon Go stores

    Prime Day: Amazon’s plan to adjust payment habits

    Amazon Pay is still a niche payment method despite the company’s dominance in US e-commerce. This underscores the difficulty of influencing consumer behavior — especially when it comes to payments.

    Alongside inventive products like Amazon Go, Amazon is using large-scale sale events like Prime Credit one nascar visa to nudge people to use Amazon Pay.

    During Prime Day 2019, Amazon offered consumers up to 30% cash back on purchases if they checked out using Amazon Pay. Customers received Amazon gift cards after using Amazon Pay at checkout from a specific list of participating merchants.

    Incentives were offered on more than 30 retailers, including Brooklinen and Vineyard Vines. Offering cash back on an even wider variety of retailers could make sales a powerful technique for Amazon to encourage using Pay in the future.

    Payments with a wave of the hand: Amazon’s plan to link payments data with biometrics

    Alongside its cashierless store plans, Amazon has its eyes on eliminating the need for physical credit and debit cards altogether. In September 2020, the company launched Amazon One, a set of software and hardware technologies that let users pay using their palms. Customers first have to register to use this service by inserting a payment card in an Amazon One device and scanning one or both of their palms. Once registered, they enter and leave stores by placing their hand above a sensor at the entrance. Smart cameras and shelf sensors detect products customers take. The system then automatically charges customers as they leave the store. Later on, Amazon plans to enable users to assign one card to each palm.

    Amazon One will initially be available at Amazon Go stores in Seattle. The company plans to roll out this tech across other stores in San Francisco, New York, and Chicago.

    Amazon One terminals could be placed in any brick-and-mortar location, such as a coffee shop or restaurant. But the company isn’t yet saying when this technology will be offered to other companies. Amazon reportedly tested this system at vending machines in some of its offices and has partnered with Visa. It also has reportedly held talks with Mastercard, JPMorgan Chase, and Wells Fargo.

    Alexa, pay for gas: Payments through voice commands

    Amazon Pay VP Patrick Gauthier believes that, like e-commerce and mobile commerce before it, voice commerce has massive potential. The global voice shopping market is poised to grow from $2B to $40B by 2022, according to CB Insights’ Industry Analyst Consensus.

    In September 2020, Amazon launched a new feature that enables customers to pay for gas at over 11,500 Exxon and Mobil gas stations across the US with a voice command to their Alexa-enabled vehicles or other mobility devices. All transactions are processed through Amazon Pay.

    Amazon has partnered with Fiserv, a financial services tech company, which will enable the pumps to be activated at the voice command and ensure the payment goes through securely.

    The retail giant also offers Alexa-enabled shopping for Atom Tickets, a Santa Monica, California-based company that allows users to purchase movie tickets prior to going to the theater. Shoppers can also pay their utility bills through Amazon Pay by sending out a voice command to their Alexa-enabled devices.

    While Amazon has not yet announced any other applications of its voice command-based shopping features, a survey it conducted in 2019 showed that 44% of its customers were likely to try voice commerce over the next 3 years. The company also launched Paytalks, a webinar that educates merchants on how to use voice strategy to grow their business.

    Amazon Payment Services

    In December 2020, Amazon launched Amazon Payment Services (APS), a payment service provider that covers the Middle East and North Africa (MENA) region. APS is a rebranded version of Payfort, a fintech startup acquired by Amazon in 2017. Amazon teamed up with a number of leading banks in the MENA region, including Al Rajhi Bank, Mashreq, and First Abu Dhabi Bank, to launch this payment service.

    Amazon Payment Services is offered to companies in 8 countries

    APS is offered to companies in 8 countries. Source: Amazon

    Companies using APS can offer online customers the option to pay using global payment methods like Visa and Mastercard as well as local card schemes such as Meeza and Mada. Customers can also pay in monthly installments using cards issued by local and international banks.

    APS offers other benefits as well. Businesses can reduce checkout friction by allowing repeat buyers to skip specific authentication steps. APS also provides security solutions that reduce fraud and chargebacks. Companies then get to enjoy a higher percentage of accepted payments. And teams can use APS to build dashboards, merge data from various sources, and keep track of business goals.

    Amazon Cash

    The Amazon Cash program bridges the gap between online commerce (using debit or credit cards as payment) and offline commerce, which relies on “cash on delivery” options like cash and gift cards.

    Amazon Cash launched in April 2017 to allow customers to deposit cash, without a fee, to a digital account by showing a bar code (either printed physically or digitally) or their phone number linked with their Amazon account at a partner brick-and-mortar retailer, such as CVS or 7-Eleven.

    Amazon Cash fits into Amazon’s strategy of appealing to underbanked and unbanked populations

    Amazon Cash fits neatly into Amazon’s strategy of appealing to underbanked and unbanked populations — customers only need access to the internet and a printer to open an account, rather than requiring a bank account or a phone.

    Prior to Amazon Cash, unbanked and underbanked populations were an unaddressed customer base for the online retailer, as discussed in the Traction section below.

    Since Amazon Cash’s launch, Amazon has made a few key product developments:

    Amazon Cash has evolved through several deals

    In May 2018, Amazon Cash extended its partnership with Coinstar i m still here joaquin allow customers to deposit spare change at Coinstar kiosks and cash out digitally with the Amazon Cash app, instead of in cash or physical gift cards.

    Coinstar has nearly 20,000 kiosk locations across mass merchants and select financial institutions. The goal at launch was to enable 5,000 kiosks with the new service by the end of 2018, with Amazon looking to roll out services to more kiosks down the road.

    The location of kiosks — typically in grocery stores — is a newer cornerstone of Amazon’s business following its acquisition of Whole Foods. They are also found in high-traffic areas that Amazon competes with, including rival retailers such as Walmart. This partnership helps Amazon encourage customers to spend more on, and fits Amazon’s core strategic goals of strengthening the Amazon ecosystem and increasing participation.

    PayCode: Bringing Amazon offline with Western Union’s network

    A more recent pillar in Amazon’s fintech strategy is bringing parts of the world without the infrastructure to support digital payments into the Amazon ecosystem.

    With PayCode, Amazon is allowing consumers that haven’t previously been able to purchase goods on Amazon to buy items through the site and pay for them in cash via QR codes. Amazon piloted PayCode in countries including Colombia, Chile, Hong Kong, Kenya, Indonesia, Malaysia, the Philippines, Peru, Taiwan, and Thailand. It then expanded the program to Barbados, Costa Rica, Jamaica, Kazakstan, and Uruguay, before opening it to the US in September 2019. PayCode has also been introduced in the Federated States of Micronesia, Marshall Islands, Mauritius, Palau, Philippines, and Tanzania.

    The program is a partnership with Western Union, which is providing Amazon with the financial infrastructure it needs to enable offline cash payments. In these regions, consumers can pay for Amazon purchases by visiting a Western Union location and making a deposit in cash.

    PayCode gives Amazon a strategic way of assessing which markets might make the most sense for future expansion of Amazon’s core retail platform.

    PayCode could also represent a way for Amazon to eventually expand its influence among the underbanked in countries where it already has a live retail market.

    Amazon Allowance: A kid-friendly solution

    In addition to targeting the unbanked and underbanked, Amazon has looked to leverage the Amazon Cash feature to tap into the next generation of consumers.

    In mid-2015, the company added Amazon Allowance, which was later brought under the Amazon Cash umbrella. Using Amazon Allowance, and with parental consent, kids were able to set up their own Amazon accounts and make purchases using their Amazon Allowance. Parents could allocate recurring funds to their child’s account and get the added control of overseeing what their kids purchased. However, the company discontinued this feature in July 2020.

    Amazon Allowance was a way for parents to let their children shop on Amazon.

    Amazon has also made investments in improving kids’ access to the platform.

    In December 2017, Amazon’s Alexa Fund participated in a $16M Series A to Greenlight Financial, an alternative debit card issuer aimed at young consumers. With the card, parents can manage spending limits and allocate funds for their children through a mobile app. In March 2018, Greenlight Financial announced crossing 100,000 customers, growing its customer base 300% since the investment. In August 2019, Greenlight raised a $54M Series B from investors including Wells Fargo, JPMorgan Chase, Drive Capital, Relay Ventures, and TTV Capital. And a year later, the company raised $215M in Series C at a $1.2B valuation.

    Amazon invested in Greenlight to bolster Amazon Cash customers

    Greenlight Financial’s core business is complementary with Amazon’s internal initiative of growing Amazon Cash customers by increasing penetration of younger shoppers.

    Amazon Cash traction and metrics

    Amazon hasn’t announced how many customers are using Amazon Cash, but it’s clear the market opportunity is large. A 2019 FDIC Survey of Household Use of Banking and Financial Services shows that approximately 5.4% of US households, which equals around 7.1M, were unbanked in 2019.

    The international opportunity is harlem globetrotters 1st bank center, too — for example, 190M citizens in India are unbanked and just 37% of adults have a bank account in Mexico. Amazon Cash could be an enabler for customer acquisition in markets that have high unbanked populations and entrenched local competitors, supporting Amazon’s goal of increasing the number of customers that transact on the Amazon platform.

    Cash caters to underserved and unserved populations in lower income brackets

    Future developments of cash-based ops

    Amazon is no stranger to looking outside its existing channels for growth opportunities.

    The company could continue to expand the Amazon Cash and PayCode programs to other partners with high foot traffic (for example malls, colleges, grocers, etc.) or other geographies with highly underbanked populations and where QR codes are gaining traction as a payment method. Amazon could also leverage Whole Foods to launch more Coinstar kiosks, expanding the reach of the Coinstar partnership in a unique way.

    Amazon Lending

    Jeff Bezos has been more forward about Amazon’s desire to build out its lending arm than other financial service offerings.

    In his 2016 annual letter to shareholders, Bezos outlined Amazon’s goal of expanding Amazon Lending: By continuing to work with partner banks to manage the bulk of the credit, the retailer can mitigate credit risk and calm investor foreclosed homes for sale in las vegas, Amazon’s business lending is available in the US, UK, Germany, Canada, China, France, India, Italy, and Spain.

    Amazon also offers consumer lending in the US in the form of partner cards.

    SMB lending

    Amazon Lending initially launched in 2011 to help small businesses finance and sell more goods on Amazon. In 2018, Amazon Lending partnered with Bank of America Merrill Lynch to issue loans on an invitation-only basis that could range between $1,000 to $750,000. In 2020, Amazon inked similar partnerships with Goldman Sachs in the US and ING in Germany.

    As part of its deal with Goldman Sachs’ Marcus brand, the bank will invite selected merchants to apply for a credit line of up to $1M. The application process is digital, and sellers are notified of approval results instantaneously. The credit line delivered through the Marcus brand comes with a fixed annual interest rate ranging from 6.99% to 20.99%. The amount approved can be drawn in several instances and repaid like a typical credit card.

    This is the first time that Amazon will open up its treasure trove of sales data on its sellers to a third-party financial institution to make underwriting decisions.

    In Germany, Amazon and ING will provide loans between €10,000-€750,000 ($11,250-$852,327) to SMBs.

    Amazon has issued $5B in loans to 20K+ SMBs.

    From launch in 2011 to Q1’19, Amazon reported it issued $5B across more than 20,000 businesses in the US, Japan, and the UK.

    Amazon’s lending business growth may be slowing, as it grew only 4.7% in 2017 and 2.6% in 2018, according to the Financial Times. However, this may be because the company is limited on how much capital it can lend without raising bank debt, or it may be a strategic decision to keep a cap on growth to avoid regulatory pushback.

    In October 2018, Amazon expanded beyond loans to corporate cards issued by American Express in an effort to build its Amazon Business suite and attract new businesses to the marketplace. Launched in 2015, Amazon Business had over 1M business customers as of July 2017, and in 2019, the B2B platform’s gross revenue grew 3 times faster than the company’s overall revenue growth of 20.5%, according to RBC Capital Markets.

    The card serves as a way to attract customers that have been turned down by traditional banks due to limited business credit history. Initially launched in the US, Amazon Business Prime is now available in the UK, Germany, Japan, and most recently Canada.

    Perks include giving businesses control over employee spend, analytics tools for spend and inventory management, and discounts on Amazon Web Services (AWS). Prime members receive extra incentives, like priority shipping and pricing.

    The Amazon Business Prime AmEx card focuses on growing SMBs across industries

    Amazon also offers services such as Pay by Invoice, which allows selected small businesses to buy now and pay within 30 days — or 45-60 days, if the customer has an Amazon Prime Business account. In addition, it offers SMBs a revolving credit line and a pay-in-full credit line, in partnership with Synchrony Bank.

    B2B e-commerce transactions are expected to reach $20.9T globally by 2027 — reportedly growing at a faster rate than online retail sales. Amazon is looking to replicate the network effects of its consumer arm with SMBs, as having more Amazon Business customers will improve its ability to connect B2B buyers and sellers to transact directly, unlocking cost savings.

    Amazon’s consumer lending

    Amazon offers Amazon Prime cards to help serve 2 broader corporate goals: grow Prime customers and increase marketplace sales. To attract card customers, Amazon has been adding perks that are exclusive to Prime members. Cardholders are likely to spend more on Amazon than non-cardholders, which also benefits Amazon’s marketplace (and boosts customer loyalty).

    On the consumer side, Amazon has tried out several partner cards for Prime and non-Prime customers, which include:

    • Amazon Prime Store Card — Launched in 2015 with partner Synchrony Bank, it was Amazon’s first card exclusively for Prime customers, offering unlimited 5% cash back on Amazon purchases.
    • Amazon Store Card — Offers some of the benefits of the Prime Store Card but for non-Prime customers. It does not offer the 5% cash back perk.
    • Amazon Prime Rewards Visa Signature Card — Launched in 2017 with Visa, this card gives Prime members 5% cash back at Amazon and Whole Foods, 2% cash back at gas stations, restaurants, and drugstores, and 1% cash back on everything else.
    • Amazon Rewards Visa Signature Card — Partner card with Visa for non-Prime customers that offers 3% cash back on Amazon and Whole Foods purchases, 2% cash back at gas stations, restaurants, and drugstores, and 1% cash back on everything else.

    Amazon's credit cards have expanded from online shopping to everyday purchases

    • Amazon Reload — A reloadable digital debit card available only to Prime members that offers 2% cash back on Amazon purchases. The card links directly to consumers’ checking accounts and can be reloaded on a recurring does amazon have apple pay one-time basis.
    • Amazon Pay ICICI Bank Credit Card — In 2018, Amazon Pay and India-based ICICI Bank launched a Visa-powered, co-branded credit card. Prime customers of this card can earn 5% cash back on purchases made through Amazon India, while non-Prime customers get 3% cash back.
    • Amazon Credit Builder — In Q2’19, Amazon partnered with Synchrony Bank to create a program that helps customers in the unbanked does amazon have apple pay underbanked income brackets boost their credit with a secured credit card. Like secured credit cards offered at banks, it requires a one-time deposit between $100 and $1,000 at the time of the account opening, which then becomes the card’s credit limit.

    Amazon Reload is a reloadable digital debit card available to Prime members and offers 2% cash back

    Both the Amazon Prime Store Card and Amazon Store Card offer 0% financing for consumers on certain kinds of Amazon purchases:

    • Purchases of $150 or more if fully paid within 6 months.
    • Purchases of $600 or more if fully paid within 12 months.
    • Select Amazon purchases if fully paid within 24 months.

    Amazon is also frequently featured as a destination to spend credit card points by credit programs including Chase Freedom, Discover Cash Match, and Blue Cash for Amex.

    Future developments of Amazon’s lending ops

    In 2018, Amazon extended the 5% cash back reward to purchases at Whole Foods on the Prime Rewards Visa Card. This is one example of how Amazon is adding perks and exclusive benefits for Prime customers, making the cards more competitive and attractive to customers in-store.

    Amazon is beefing up in-store rewards to attract new Prime customers

    More broadly, Amazon’s Visa cards suggest it is pushing beyond limited-use store cards into everyday-use cards.

    “Our vision is that every day Prime makes your life better, easier and more fun, and shopping at Whole Foods Market with exclusive deals and savings is all of this and more.” — Cem Sibay, vice president, Amazon Prime

    Amazon’s addition of options for underbanked consumers and broader range of offerings — from cards with significant cash back rewards and 0% financing, to accepting SNAP benefits as payments, to launching secured cards for credit rebuilding — suggests that the company is looking to bring as many consumers as possible into the credit market and incentivizing them to stay through perks tied back to the ecosystem.

    Amazon’s next financial pillar?

    While Amazon is making moves across the payments, cash, and lending spaces, it could also look to further expand across the financial services ecosystem.

    Checking accounts

    Amazon had patented methods for linking bank account information and for prepaid cards as early as 2004. As seen below, these patents offer supporting insights into what a bank account issued by Amazon could look like.

    The company’s competitive advantage lies in its cloud infrastructure and online hosting. In the event that Amazon does decide to offer full-fledged banking account services, AWS would enable it to have cloud-based operations that would be more secure than traditional banks or its other Big Tech competitors.

    Amazon's 2004 patents hinted at bank accounts

    However, while Amazon has pushed into checking primarily through its Amazon Cash offering, it seems to have abandoned plans to create its own checking account so as to avoid becoming subject to strict banking regulations, according to The Information.


    Amazon has shown nascent interest across insurance markets and products.

    The earliest reported foray into the space was in April 2016 with Amazon Protect, a white-label service in the UK that provides accidental and theft insurance on consumer goods ranging from headphones to kitchen appliances. Claims are underwritten through a partnership with The Warranty Group’s London General Insurance Company. The program has since expanded to other European countries including Spain, Italy, Germany, and France.

    In June 2018, The Warranty Group, which underwrites Amazon Protect in the UK and abroad, was purchased by Assurant for a rumored $2.5B. The acquisition could make it easier to expand Amazon Protect to new markets that are under Assurant’s umbrella of lifestyle protection products.

    In Europe, Amazon runs product insurance with Amazon Protect


    Amazon also teamed up with the insurtech startup Next Insurance to provide eligible Business Prime members with access to small business insurance policies. In less than 10 minutes, users can purchase professional liability, commercial auto, general liability, and other types of insurance coverage. Small business owners get a certificate of insurance digitally. Amazon Business Prime customers also get a 10% discount for purchasing professional liability and general liability policies.

    Meanwhile, Amazon made an early insurance push in India by leading a $12M investment in insurtech startup Acko in May 2018, as well as taking part in a $60M funding round closed in 2020. Acko offers traditional car and bike insurance policies, but it is increasingly focused on “internet economy” deals, which primarily consist of e-commerce, travel, and ride hailing-focused products such as an in-trip insurance program with Ola. On its new investor, Acko CEO Varun Dua said,

    “The idea is to find some way to collaborate in the future. We’re a new age insurance company and [Amazon] believes it can create value.”

    In September 2018, Amazon made its interest in the insurance market in India even clearer when it filed with the country’s Registrar of Companies to begin selling its own health, life, and general insurance products. In March 2019, Amazon received its corporate agent license from the Insurance Regulatory achieve financial credit union account number Development Authority of India, clearing the way for the company to proceed further.

    Amid the Covid-19 pandemic, Amazon began offering cost-free health insurance to its sellers in India, with Acko handling the policies, claims, and reimbursement.

    In September 2019, Amazon rolled out a pilot for Amazon Care, a health insurance service for its employees in the Seattle, WA area. It comes as part of the company’s joint venture with JPMorgan Chase and Berkshire Hathaway, called Haven Healthcare. But this venture disbanded in early 2021 as many of its initiatives failed to take off.

    Amazon is instead moving forward on its own. In March 2021, the company announced the rollout of Amazon Care to its employees in all 50 states. And in the next stage, this telehealth service will be offered to other employers as well.

    Spain-based BBVA has also begun to operate product sales on Amazon. This relationship could lead to the sale of the bank’s various products, including insurance.

    Because Amazon would get a cut of each financial service transaction made on its platform, it may look to get other banks and financial institutions to sell their services online.

    Amazon’s market strategy outside the US

    According to Morgan Stanley Research, Amazon’s long-term top line is 2-3x more exposed to emerging markets than that of rival Alibaba. Amazon is aggressively entering emerging markets to expand, but also to pilot and take a deeper role in developing new financial services products.

    These emerging markets are attractive because of rapid mobile internet adoption, a lack of legacy infrastructure, and a growing number of the population entering into the middle class. Three of the most notable markets where this is taking place today are India, Mexico, and South America.

    Amazon financial services in India

    Growing its presence in India is core to Amazon’s broader market strategy, and the company has reportedly invested $6.5B of the $7B it verbally committed to the country (up from a $5B commitment it laid out in 2016).

    In January 2020, Amazon announced an additional investment of $1B into the country to help India-based SMBs sell online via its platform. Bezos said that he expected the retailing platform to export Indian goods worth $10B by 2025.

    In June 2020, Amazon launched its Smart Store feature in India through its Pay arm. The feature allows small businesses to set up a digital storefront on the Amazon marketplace that customers can access by scanning a QR code. Customers can then make online payments through their Amazon wallet, credit and debit cards, or in monthly installments.

    Amazon’s investments and M&A are concentrated in India

    Amazon’s global fintech investments and acquisitions are light compared to the company’s broader portfolio bets. However, a majority of those it’s made have taken place in India, aligned with the company’s strategic desire to expand in the country, enable SMBs, and drive more marketplace sales.

    Amazon's fintech investments and M&A are concentrated in India


    Similar to its US strategy, Amazon is investing in enabling faster, frictionless payments to help boost marketplace sales — always a key focus for the e-commerce giant.

    In Q1’16, Amazon acquired Emvantage Payments, which was quickly integrated into Amazon Pay and relaunched as a digital wallet in December 2016.

    June 2018 marked the fifth anniversary of Amazon’s e-marketplace in India. To celebrate, Bezos wrote a letter to customers offering cash back of Rs 250 ($3) — to be paid into Amazon Pay wallets — for customers who shopped online for goods worth Rs 1,000 ($13). The move strategically pushed consumers toward Amazon Pay, which reported early losses of Rs 177 crore ($26.6M) on income of Rs 7.4 ($1.11M) crore for FY17. The losses surged to Rs 1,868 crore ($257M) on an income of Rs 1,370 crore ($189M) in FY20.

    Some of that burn is the result of the fixed operating costs to set up the business, but is also money spent in promotional offers to acquire customers. Amazon has a firm belief that its customer lifetime value (LTV) exceeds its customer acquisition cost (CAC), which is why it continues to be competitive on price.

    Amazon is unafraid to burn cash to win in payments in India

    At the time, Amazon also announced it would inject more capital in its Indian digital payment business. In March 2021, Amazon Pay in India raised around $31M from the company’s subsidiaries in Mauritius and Singapore, bringing its total capital raised to more than $700M.

    In addition to cash, the company is also launching new services and ramping up investments in startups.

    In January 2018, Amazon Pay rolled out the Doorstep feature, a cash pickup service that allows customers to load money into their Amazon Pay digital payment wallets. Users can top up their balances using cash for digital services including food delivery, bill payment, and mobile recharges.

    Amazon Pay rolled out the Doorstep feature

    In Q3’16, Amazon also invested in prepaid gift card services company Qwikcilver. The gift card system has since been integrated into Amazon Pay and can be used as a form of payment on the Amazon India marketplace. In Q2’18, Qwikcilver partnered with Xiaomi’s to offer electronic gift cards that redirect buyers to Amazon.

    In May 2018, Amazon co-invested with Mastercard in an $8M Series B to ToneTag. ToneTag is a contactless payments hardware and software provider that can be integrated at both merchant (e.g. mobile, point of sale, card readers) and customer (e.g. mobile wallet, mobile banking apps) interaction points.

    The ToneTag platform is now integrated into Amazon Pay, which expands Amazon’s reach to ToneTag’s reported 50M consumers (including merchants, parking garages, and restaurants) and 25,000 Retail Pods (the company’s hardware product that merchants use to accept payments) in India. This partnership will also expand Amazon Pay in India to offline commerce, a milestone that took the company over a decade in the US.

    ToneTag is a contactless payments hardware and software provider

    In August 2018, Amazon acquired Tapzo, an all-in-one mobile platform based in India that aggregates a variety of apps in one place. The move could allow Amazon to facilitate flight booking and other diverse transactions.

    Further, this type of tool should help Amazon learn how to seamlessly integrate product and service offerings in one platform. Watch for lessons from this kind of all-in-one functionality to spread to other markets, including the Americas.

    Amazon has also partnered with a handful of on-demand, high-frequency businesses including food delivery app Swiggy and ticketing app BookMyShow, all of which could boost payment processing volume.

    Amazon is focusing on high-frequency transactions in India to boost payments

    In April 2019, Amazon launched a peer-to-peer payments feature for Amazon Pay in India. This allows users to make payments to friends and family, in addition to using the digital wallet for making purchases online and in stores.


    One of Amazon’s first equity investments in 2018 was a $22M Series C-II investment in Capital Float, a platform that provides working capital finance to SMBs in India. Following the investment, the company reported it had 80,000 customers across 300 cities, issued $170M in loans, and disbursed 10,000 loans on a monthly basis. In April 2020, Capital Float raised an additional $15M from existing investors including Amazon.

    Capital Float has also expanded into point-of-sale financing for retailers, launched an online payments gateway for borrowers to repay loans, and started piloting alternative underwriting models.

    This investment complements Amazon’s broader push to support SMBs. In 2017, Amazon partnered with the Bank of Baroda to provide loans to thousands of Amazon’s e-sellers to help suppliers expand their operations and finance inventory during seasonal spikes.

    In June 2018, Amazon launched a new lending experiment in India, a marketplace for lenders and sellers to obtain a competitive loan. Amazon has already onboarded 5 lenders to the platform including portfolio company Capital Float, Capital First, Bank of Baroda, Aditya Birla Finance, and Yes Bank.

    In April 2019, Amazon announced its first lending API integration with the lending platform FlexiLoans. With this partnership, Amazon sellers in India can get loans set up directly in their Amazon Seller Dashboard. FlexiLoans offers underbanked Amazon sellers funding and collateral-free loans, and processed 10,000 loans between 2016 and 2019.

    On the consumer side, Amazon offers a credit card in partnership with ICICI Bank that provides 5% cash back on all Amazon purchases for Prime members and 3% cash back for non-Prime members.

    In April 2020, Amazon launched its Amazon Pay Later service in India in partnership with Capital Float. Pay Later is an instant credit service that allows interest-free purchases on and bill payments of up to $800.


    One of Amazon’s recent investments in India-based insurance was a $60M Series D in September 2020 to Acko, which brought the company’s valuation to $500M. The investment is a follow-on round from a $12M Series B investment in Q2’18, which Amazon also participated in.

    Acko reports having 60M customers on its platform for B2C and B2B coverage, as well as third-party micro-insurance for ticket cancellation, ride-hailing, and driver protection. Ola, redBus, Zomato, UrbanClap, and Amazon are among the 15 companies that use Acko for coverage.

    In 2019, Amazon received a license to start selling third-party insurance products in India. In addition, the company launched a feature to enable payments of insurance premiums in India through its Amazon Pay wallet, and has been pushing the car insurance product offered by Acko on its platform.

    India presents a vast opportunity for Amazon to experiment with its insurance business. Overall insurance penetration in the country increased from just 2.7% to 3.7% between 2001 and 2019, meaning there are plenty of potential customers for the company. The overall value of the insurance market in India is estimated to be worth over $200B in the coming years.


    From 2014 to 2020, Amazon invested $6.5B in India. But the company is yet to turn a profit and is facing a number of challenges. For one, long-standing rules in India allow foreign e-commerce players to act solely as marketplaces that connect buyers and sellers, so companies like Amazon or Walmart’s Flipkart can’t hold items and sell them on their platforms. These and other e-commerce players bypassed this rule by operating through joint ventures with local companies that acted as inventory-holding firms.

    This loophole was closed in December 2018. Local authorities adopted new rules that prohibit foreign e-commerce companies from listing items of sellers in which they have an ownership stake. Amazon, Flipkart, and other foreign e-commerce businesses then had to delist thousands of items from their stores. They also had to make investments in sellers even more indirect.

    India seems bent on tightening these rules further. At the beginning of 2021, the government started discussing new rules that would forbid foreign e-commerce firms from holding a stake in sellers through their parents. Amazon may especially be hit hard by this policy change. The retail giant has indirect equity stakes in 2 sellers that account for more than a third of its sales revenue in India.

    Reliance Retail boasts a number of popular brands that compete with Amazon

    Reliance Retail boasts a number of popular brands that compete with Amazon.

    Amazon is also facing growing competitive pressure. Reliance Retail, a retail arm of India’s conglomerate Reliance Industries, has announced it would buy the retail chain Future Group. Amazon is trying to prevent this deal. The US retailer claims its ownership in one of Future Group’s firms gives its does amazon have apple pay to first refusal and has taken this case to court. Also, Reliance Retail and Reliance Industries-owned telecom giant Jio Platforms have secured the financial backing of Facebook and Google. Amazon thus urgently needs to acquire Future Group to fuel its growth amidst growing competition in India’s $200B e-commerce retail market.

    Amazon financial services in Mexico

    Amazon has quickly learned from expanding financial services in India and is looking to apply what it’s learned to other developing markets, notably Mexico.

    Since March 2017, Amazon has launched Amazon Prime, Amazon Cash, and Amazon Cash debit cards in Mexico. All align with Amazon’s broader strategy of building a low-friction payments service to attract customers online and then providing shoppers an alternative to credit and debit cards to build loyalty.


    Amazon Cash launched in Mexico in October 2017. Similar to the US model, it allows customers to reload their accounts through deposits (up to 10,000 pesos, or $444) at convenience store chains such as 7-Eleven and other merchants pictured below.

    In March 2018, the company launched a debit card with partner Grupo Financiero Banorte, a Mexican bank, called Amazon Does amazon have apple pay (Rechargeable). Like Amazon Cash, customers can deposit cash on the debit card at convenience stores across the country.

    Payments is Amazon's entry point in Mexico

    Amazon’s f stock earnings date services push is significant for Mexico because many customers are unbanked. This may give customers access to a debit card for the first time, as cash is the preferred payment method for approximately 90% of all purchases. These hurdles mean Mexico is an untapped opportunity for Amazon to michigan gov uia certify with marvin online offline purchases to online commerce.

    In March 2019, Amazon was reported to be working on a mobile payment system in partnership with Mexico’s central bank. The system, also known as CoDi, allows people to use QR codes to pay for purchases made both on- and offline.

    CoDi rolled out first as a small pilot that spring, with a complete rollout in October 2019 with 33 participating banks.

    Amazon’s main retail business still lags behind that of competitor MercadoLibre in Mexico, so owning more of the country’s payments infrastructure could be a powerful lever for Amazon to use to catch up.

    Amazon financial services in South America

    Amazon is expanding its footprint across South America. The US giant is forming partnerships with payment processors, growing its distribution network, and expanding data center infrastructure. And although it still doesn’t offer its cards or insurance options in South America, Amazon is preparing the groundwork needed for such services.

    Amazon partnered with fintech firm dLocal to enable Chilean customers to pay in pesos while shopping on Amazon. Shoppers can also pay in 3 monthly interest-free installments using Visa, American Express, and Mastercard credit cards issued by banks in Chile.

    Customers in Colombia will have an equally seamless shopping experience. Amazon teamed up with payment solutions company EBANX to enable Colombian shoppers to pay for goods in local currency and using local payment methods. EBANX offers over 100 localized payment solutions in other countries, including Argentina, Peru, Bolivia, and Uruguay, and could help Amazon with regional expansion. And until now, shoppers in Chile or Colombia could only pay in local currency if they used Amazon PayCode as a checkout option.

    Brazil remains the largest retail market in South America. But Amazon lags behind other e-commerce players such as MercadoLibre, B2W, and Magazine Luiza that dominate this market. To catch up with the competition, the company rolled out Prime Day in September 2020 for the first time, and also expanded its logistics hubs to offer Prime deliveries in 500 cities. In February 2020, the company also announced plans to invest $236M in Brazil’s cloud infrastructure.

    Rumors: What will Amazon do next?

    If there’s anything we’ve learned from Amazon, it’s to never say never. After the news broke that Amazon was looking to offer a checking account-like product, mentions of Amazon and banking crossed over 600+ media mentions. Although the company has since scrapped the idea, the media attention remains.

    The media loves to speculate about the threat of Amazon and big tech on banks

    In that spirit, here are some of the noteworthy rumors in the wild:

    Rumor:Amazon’s banking ambitions post-Bezos will grow.

    Source: The Financial Brand

    Why it’s interesting: Jeff Bezos has been a driving force behind millennium internet banking login of Amazon’s key initiatives. It comes as no surprise that his transition to the role of executive chairman and the appointment of Andy Jassy as the new CEO raises lots of questions. For one, financial organizations wonder what Amazon’s future banking ambitions are.

    Jim Marous, an expert on the digitalization of banking, says that “the decision by Bezos to step down from his current position will most likely only strengthen the commitment to financial services by Amazon.” Also, Jassy worked with Capital One, Stripe, Robinhood, and various other financial companies while leading AWS. And this experience may prove to be invaluable in helping Amazon innovate in the finance field.

    Alyson Clarke, the principal analyst at Forrester, also points out that Amazon is likely to continue partnering with other financial institutions. She doesn’t think that “Amazon will — or needs to — get a license and become a bank. Any ambitions they have can be done via partnerships.”

    Rumor: Amazon is building a digital currency


    Why it’s interesting: Several job postings revealed that Amazon is assembling a team to work on a digital currency project in Mexico. One job posting noted that does amazon have apple pay product Amazon is about to build will “enable customers to convert their cash into digital currency” and then use that currency to shop for goods and services, including Prime Video.

    Amazon’s Digital and Emerging Payments (DEP) division can i change my wells fargo debit card design in charge of this payment product. Another job posting said that the currency is geared toward emerging markets. It remains unclear what the value proposition of Amazon-owned currency is and whether it is blockchain-based.

    Perhaps the currency could be used to send money abroad to friends and family to buy specific products from Amazon’s stores. Whatever the case, Amazon has once again shown its willingness to experiment with different technologies.

    Rumor: Amazon is going deeper into the home

    Source: July 2019, NY Times

    Why it’s interesting: Amazon has previously worked with residential real estate brokerage Realogy to create TurnKey, a service to connect buyers and realtors on Amazon’s marketplace. However, the partnership between Amazon and Realogy was suspended in mid-2020 because of the Covid-19 pandemic. Realogy CEO Ryan Schneider said that “home services that require people being in someone’s home just doesn’t work in a Covid-kind of social distancing world.”

    Nevertheless, Amazon is trying to wedge itself deeper into the home. By getting ahead of buyers as they start their search and incentivizing them with Amazon services, the company is aiming to create a massive cross-selling opportunity for its products.

    It’s also a new way to grow distribution for its portfolio of home hardware devices such as Ring, smart devices like Alexa, and services like Amazon Home Services installation. The move could also help Amazon expand into home insurance or mortgage offerings.

    Further reading: It’s Not Just Your Smart Speaker. How Amazon Is Coming For The $50T+ Commercial and Residential Real Estate Industries

    Rumor:Amazon reportedly had discussions about offering home insurance

    Source: June 2018, The Information

    Why it’s interesting: This rumor is based on an anonymous source that reported Amazon had discussions about offering insurance in conjunction with its connected home devices. However, none of Amazon’s existing investments or products tie to home insurance, at least in the US. While the company has made insurtech investments in India (such as in Acko) and a partnership in the EU to offer Amazon Protect, acting as more than a distributor of existing home insurance products seems unlikely.

    Rumor: Amazon is getting into mortgages

    Source: March 2018, Housing Wire

    Why it’s interesting: While Amazon has not made concrete plans, it has been making a bmo harris auto loan sign in of strategic hires for lending with a focus on mortgage banking. The company hired a head of its newly formed mortgage lending division. In addition, the firm has a number of home services businesses such as Alexa, Prime streaming, and Amazon Fire Stick, and this could be its next move in owning the home.

    Rumor: Amazon is getting into health insurance

    Source: January 2018, Engadget

    Why it’s interesting: Amazon has signaled that it is looking at healthcare seriously. In 2017, the company posted several internal job openings for a new stealth team called the “1492 squad,” relating to the use of medical records. It has also invested in cancer startup Grail, participating in the company’s $914M Series B in Q1’17, and has hired a healthcare and life sciences director away from Box.

    Amazon also acquired Health Navigator, a startup that helps check symptoms and determine triage online, and added the features to its pilot of Amazon Care.

    Rumor: Ripple is helping Amazon with cross border payments

    Source: May 2018, CryptoDaily

    Why it’s interesting: While cryptocurrencies saw a huge spike in interest in 2017, many of the world’s most prominent figures in financial services — including JPMorgan Chase CEO Jamie Dimon and Berkshire Hathaway CEO Warren Buffett — have outwardly cast it aside as mass speculation. Amazon is known to take unconventional approaches to solve customer pain points, so it would not be surprising if it were to explore applications of blockchain across financial services products.

    Rumor: Amazon and PayPal are meeting with bank regulators to expand their financial services

    Source: December 2017, American Banker

    Why it’s interesting: Amazon and some other FAMGA (Facebook, Amazon, Microsoft, Google, Apple) members have been making headlines with rumors of moving deeper into financial services. Skeptics have punted back that the complexity of the regulatory landscape would inhibit them from entering the market. News that the firms are connecting with financial regulators suggests that regulations are not an inhibitor, but rather just an obstacle, and meeting with the Office of the Comptroller of the Currency (OCC) is one way to get the conversation going to overcome it.

    Following this meeting, the OCC worked on a fintech charter for tech firms, including Amazon, which was supposed to include a centralized does amazon have apple pay that would give tech firms a limited (but universal) financial license vs. having to go state by state for approval. However, a federal court ruled in October 2019 that the OCC did not have the authority to issue such a charter. The OCC plans to appeal the decision.

    Rumor: Amazon is buying Capital One

    Source: February 2017, American Banker

    Why it’s interesting: This rumor was one of the earliest that suggested Amazon would buy a bank. Amazon has a decent amount of cash on its balance sheet and could use that cash to buy a small regional bank. Capital One, in particular, is already operating on the AWS cloud and is looking to make further inroads into personal finance, so it could be a good combination.

    Closing thoughts

    Amazon’s strategy in financial services has been focused on supporting its core strategic goal: increasing participation (both from buyers and sellers) on its platform.

    In practice, Amazon has relied much more heavily on internal product development than partnerships, M&A, or investments to broaden its financial services offerings. Relative to its FAMGA cousins (which have been much more active on the M&A and investment front), this is a surprising strategic decision. What’s not surprising is to see Amazon methodically seed, invest, and nurture a product line with a distant horizon in mind.

    Zooming out a bit further, one can see the beginnings of what the Bank of Amazon could look like — a variety of key financial services products that support Amazon participants first, and enable them to buy, sell, and transact more easily than any other platform.

    And that potential Bank of Amazon should worry traditional incumbents. If history provides a useful lesson, it’s that Amazon first builds core product pillars for itself, where it is the only and most important customer. This was most famously the case with AWS, which was the result of overhauling its own internal capacity for cloud services that were later repurposed for external clients and third parties. Only after years of building a product and iterating on features for itself does Amazon launch and expose a key product pillar to other customers.

    When that point comes with finance, it will likely be too late for incumbents that have not yet responded.

    Additional reading:

    Amazon Strategy Teardown: Amazon’s Barreling Into Physical Retail, Financial Services, Healthcare, And AI-Led Computing

    Amazon Vs. Alibaba: How The E-Commerce Giants Stack Up In The Fight To Go Global

    How 5 Tech Giants Are Leveraging Data To Reinvent Lending

    This report was created with data from CB Insights’ emerging technology insights platform, which offers clarity into emerging tech and new business strategies through tools like: If you aren’t already a client, sign up for a free trial to learn more about our platform.

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    Christmas shopping: check out the best ways to pay

    Buying festive gifts used to be so simple but the march of technology, Covid and other factors have shaken things up and led to a dizzying array of payment options.

    Buy something on the fashion website Boohoo, for example, and you can choose from seven ways to check out: credit and debit cards, PayPal, Amazon Pay and four different “buy now, pay later” companies.

    But in some cases, payment methods are being taken away. Earlier this month Amazon announced it is banning people from using UK Visa credit cards from 19 January. And when it comes to physical shops, Covid transmission worries mean some are steering clear of notes and coins.

    Here, we look at the pros and cons of different payment methods.

    Credit cards

    One big plus is that you usually get up to 56 days’ interest-free credit from the moment of purchase. However, some providers are offering new customers 0% interest on purchases for up to 23 months. Some credit card holders never pay any interest because they settle up in full each month.

    Using a credit card for large purchases offers protections if things go wrong

    Using a credit card for large purchases offers protections if things go wrong. Under section 75 of the Consumer Credit Act, if a retailer goes out of business or fails to deliver goods as promised and the items cost £100-£30,000, the credit card company is “jointly and severally liable”. So if you buy a big item and the retailer goes bust, the card company should cover the cost.

    On top of that, some credit cards offer decent rewards such as cashback, air miles or money-off vouchers. American Express’s Platinum Cashback Everyday card is currently offering new customers 5% cashback on purchases for the first three months (up to £100).

    But, as the government’s MoneyHelper website says, if you only make the minimum payments or run up a bill you can’t pay back, “credit cards can be costly and can lead to a spiral of debt”. Many charge more than 20% interest. You could also damage your credit score.

    Debit cards

    With these, the money comes directly out of your bank account. The protection you enjoy isn’t as good as that offered by credit cards, although some banks offer something called chargeback, which means they might be able to get some or all your money back if there’s a problem.

    Some banks offer rewards linked to spending: for example, the new digital bank Chase is offering its current account holders 3% cashback on spending until 31 December. It was already offering 1% cashback on all eligible debit card spending for 12 months.

    Store cards

    These are a form of credit you can only use to pay for items at a particular retailer or group. There are still a few around offered by retailers such as Argos. The interest rates are often quite high: the Argos one has a representative APR of 34.9%, for example.

    Buy now, pay later

    These services let you delay payment for an item, with no interest or charges – unless you fail to pay back on time, at which point some firms impose late fees.

    The three main BNPL firms are Klarna, Clearpay and Laybuy. Klarna lets shoppers “pay in 3”, where the cost is split into three equal interest-free payments, the first taken immediately and the next two 30 and 60 days later, or they can pay in 30 days’ time. With Clearpay you can pay in four fortnightly instalments, and with Laybuy it’s six weekly instalments. PayPal and the digital bank Monzo have also launched their own BNPL services.

    Klarna doesn’t impose late fees but some others such as Clearpay do. There have been claims that those falling behind with their payments are experiencing more than just debt – some say they have seen their credit score drop, while others believe they have been rejected for loans after missing repayments.


    Lots of big and small retailers, including John Lewis and Marks & Spencer, allow people to pay online via PayPal. It offers a “buyer protection” scheme covering all eligible purchases that entitles you to reimbursement of the full price plus shipping costs when you don’t receive your item or it isn’t what you ordered. However, even if your PayPal account is attached to your credit card you will lose out on the, arguably stronger, safeguards offered by section 75.

    Some retailers have Zettle payment terminals, which allow people to pay in-store with PayPal via QR codes.

    Apple Pay

    You can use this to buy items in shops, on the web and in apps – you just add a credit, debit or prepaid card to the Wallet app on your iPhone. You can add your card(s) to other Apple devices (Apple Watch, Mac, iPad) you want to use with Apple Pay. Devotees like the fact that Face ID, Touch ID or your passcode are required for purchases, making it arguably more secure than using a physical card, and that your card number isn’t stored on your device or on Apple’s servers, or shared by Apple with retailers. It works in any physical outlet that takes contactless, and you can use it to pay online in Safari or within apps when you see it listed as an option.

    Google Pay

    This has a lot of similarities to Apple Pay. It lets you make purchases in stores and on websites and apps. You download the app and add a payment method such as a credit card. If a physical store accepts contactless, you can pay with your phone. In apps and on websites you can pay wherever you call hsbc us the logo. When you pay in stores, Google Pay doesn’t share your card number.

    Amazon Pay

    If you have an Amazon account, you can use this service wherever you see the Amazon Pay button, which includes the online checkouts of many retailers. It uses the information and payment methods stored in your Amazon account. And you can use Alexa to pay by voice. It says eligible purchases of physical goods are protected by its “A-to-Z guarantee”.

    But campaigners have long urged shoppers to boycott Amazon over its tax avoidance, among other things.

    Interest-free credit

    This lets you spread the cost over a set period (which might be as little as three months or as long as five years) via monthly payments. That’s all fine if you stay up to date with your repayments, but if you don’t, you could be hit with interest and additional fees, and your debt could mount up rapidly.


    Notes and coins are still hanging on in there despite the UK seemingly hurtling towards becoming a cashless society. Pluses include the fact that you can’t go into the red, you know exactly what you have spent, and there are no hidden fees or interest. However, some places have stopped taking cash or never did in the first place.


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