bbva english customer service

We re-engineered the service we built for secure, high-quality business meetings, make it easy for everyone to follow along (available in English only). Read Client Story. How BBVA worked with Gartner to reduce turnover and increase employee engagement. BBVA bank used our insights to boost retention. SmartBank delivers exceptional banking solutions like checking, savings, investing, and planning to help meet your goals. It's our mission to serve you.

Bbva english customer service -

Increase in manufactured imports contributes to current account deficit

Information corresponding to 3Q21 indicates that the current account posted a deficit of USD 4.1 billion, whose annualized figure is equal to 1.3% of GDP. For 2021 we forecast that the current account will register a deficit of USD 9.2 billion or 0.7% of GDP.

November 26, 2021

Financial Regulation: Weekly Update. Nov 26, 2021

In this publication you will find, on a weekly basis, our selection of the most relevant news regarding financial regulation.

November 26, 2021

OverviewSystem RequirementsRelated


The new BBVA Compass Mobile Banking 2.1 app is now fully bilingual (English/Spanish) and provides you a fast, easy and attractive way to manage your BBVA Compass accounts, allowing you to issue and view Bill Payments, Add Payees and manage Pay Accounts; display your balances and charts, view posted and pending transactions, transfer funds between accounts, see images of your paid checks, transaction receipts and find local branches. Existing Mobile Banking or Online Banking users just need to download the app, sign-in with their existing username and password, and start using the app! It couldn’t be easier or more convenient. Existing bank customers without a username or password can enroll directly for Mobile Banking from the app by using their valid BBVA Compass Debit card and PIN number. For more information, go to: from your computer. If you need further help, call us at 1-800-273-1057 *Access and/or usage fees may apply according to your wireless plan. Please check with your wireless carrier about such fees. -------------------- At BBVA Compass, we’ve taken great steps to ensure that transmissions to or from BBVA Compass are secure. Total security, however, is a joint effort that includes BBVA Compass, your Wireless Carrier or Internet Service Provider, and you. Copyright 2013 Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.

System Requirements

OSWindows 8 Mobile
Architecturex86, x64, ARM, ARM64
OSWindows 8 Mobile
Architecturex86, x64, ARM, ARM64

BBVA Spain

Contact BBVA Compass Bank Customer Service

BBVA Compass Bank Phone Numbers and Emails

Customer Service:

  • (800) 266-7277
  • (888) 853-6346
  • (800) 273-1057
  • (800) 239-5175
  • (844) 622-2282
  • (800) 239-1996
  • (800) 239-1930

More phone numbers and emailsLess phone numbers and emails

BBVA Compass Bank Contact Information

Corporate Office Address:

BBVA Compass Bancshares, Inc.

5065 WESTHEIMER Suite 1200


United States

Edit Business Info

BBVA Compass Bank Rating Based on 138 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers


All 239 BBVA Compass Bank reviews

Summary of BBVA Compass Bank Customer Service Calls


02:48 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BBVA Compass Bank Customer Service?

Payments and Charges Question:

  • “Dispute transaction”
  • “Payment”
  • “If I make a deposited at arm on Saturday when will it be in my acct.”

Account Question:

  • “Account”
  • “Account balance”
  • “Exiisting customer bbva wont let me open a trust account”

Request for Information Question:

  • “Need to talk to banker”
  • “About my car loan”
  • “Need to talk to them about my paymentv”

Cards Question:

  • “My ATM card won't work”
  • “Card”
  • “Need PIN number”

Product/ Service Question:

  • “Make a loan”
  • “Set up automatic withdrawal”
  • “Extension on my auto loan”

Staff Question:

  • “The service at the bank !! One teller working Drive Thru and the inside”
  • “Very rude employee”
  • “Customer service”

Activation/ Cancellation Question:

  • “I aant to cancel a payment on cash app”
  • “Activated vdebit card”
  • “I want to cancel the insurance service and my BBVA bank account”

Shipping and Delivery Question:

  • “Why have I not received my bonus for opening a checking account”
  • “Why I Did Not Receive Yet they money which it transfer to me by zelle ?”
  • “I have not received my bank card or my checks”

Employment Question:

  • “Payoff”
  • “Call red 19 temporary job loss cannot pay mortgage”

Return/ Replace Question:

  • “Change”
  • “Need to replace my credit card”
  • “Return debit”

Refund Question:

  • “Refund pymt”
  • “Refund check”

Other Question:

  • “Tryimg to track down an old lien release on a truck”
  • “Statements”
  • “Car repossessed”


BBVA Compass Bank Privacy Policy

To read more:

Top BBVA Compass Bank Services

Customer Care, Banking Service, Auto Loan

Top BBVA Compass Bank Products

Account, Checking Account, Credit Card

BBVA Compass Bank Pros and Cons

Pros: Online banking, Friendly professionalism of the staff, Ease of doing business, Branch has a great staff, Representative in fraud was more helpful than others

Cons: Customer service, Corporte policy and problem solving, Problem solving, Accounting practices, Absence of customer service


BBVA Compass Bank is a leading U.S. banking franchise located in the Sunbelt region. BBVA Compass is the 15th largest U.S. commercial bank based on deposit market share and ranks as the third largest bank in Alabama, fourth largest bank in Texas and fifth largest bank in Arizona. It operates more than 720 branches throughout Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. The bank provides its customers around the world with a full range of financial services. Through three major business units corporate banking, retail banking, and wealth management Compass offers customers commercial and wholesale banking, treasury management, Small Business Administration loans, international services, merchant processing, retail banking services, consumer loans, mortgages, home equity lines etc. Compass Bancshares is a wholly owned subsidiary of BBVA.

BBVA Compass Bank reviews and complaints

BBVA Compass Bank is ranked 115 out of 778 in Banks category

Payment Methods


Edit Description

Compare BBVA Compass Bank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

BBVA Research Big Data Consumption Indicator (Nov 25, 2021)

Total consumption with cards continues with a weakened performance, with spending on services growing much faster than spending on goods. Although the number of transactions increased with respect to previous years, compared to other BBVA Group countries, the evolution is somewhat slow.

Your Reading lists

Review the publications added to your Reading lists

Most read in BBVA Research

Easily add publications to your Reading lists

Reading lists

You can add publications to your Reading Lists to create a repository of the publications that you find interesting so that you can read them later or add them directly to your library once you have read them.

Next >

Easily access your unread publications

A number will appear in the top right corner indicating the number of publications you have saved to “Read later”. To read them, simply click on this number.

< PreviousNext >

Keep up to date with our publications

Choose how often you wish to receive the newsletter, your preferred language for communication, and your geographical and thematic preferences. We´ll take care of the rest!

< Previous