activate your us bank credit card

Activating your new credit card can be done within minutes of receiving it. Read carefully the enclosed documents to learn about your card perks. To activate a U.S. Bank card by phone, call the US Bank credit card customer service number: (800) 285-8585. There are also phone numbers for. How do I activate my new Visa® debit card? Call us at How do I report a lost or stolen bank card? How do I access my online credit card statement?

Activate your us bank credit card -

Military checking benefits

What is a debit card?

A debit card is a payment card that deducts money directly from your checking account to pay for purchases instead of using cash. U.S. Bank issues a debit card that is directly connected to your checking account. A debit card can also be used to get cash and make other ATM transactions. U.S. Bank debit cards offer zero fraud liability and security with contactless and mobile payments.

Whatever you need, your debit card is a great way to pay.

From coffee to lunch, you can use your card at your favorite retailers and restaurants. So it's perfect for those little purchases you make every day.

You're in control with the U.S. Bank Visa Debit Card.

Use it anywhere Visa debit cards are accepted worldwide, including millions of retailers, ATMs, online or over the phone.

Skip the ATM – and save time.

By using your card instead of cash, you eliminate extra trips to the ATM. It’s a simple way to save time and money every day.

Track every transaction.

Purchases are withdrawn directly from your checking account, and you can track transactions and balances easily online or on your mobile phone.1 You can also set email and text alerts for important transactions and low balances.2

Know you're protected.

With your U.S. Bank Visa Debit Card, you can count on built-in fraud protection. Unlike cash, you’re protected if your card is ever lost or stolen – and with zero fraud liability, you’re not responsible for any unauthorized purchases.3

How to get a debit card

If you have a U.S. Bank checking account, you can request a debit card by logging in to the mobile app (go to Manage cards) or online banking (go to Customer Service). You can also ask for a new card by calling 800-872-2657 or visiting any U.S. Bank branch.

Need a checking account? If you don’t have a U.S. Bank checking account, apply for a new account and then ask for a U.S. Bank Visa Debit Card.

Apply now

Choose your debit card design.

Let your personality shine through with one of these designer or team-affiliated options, including our eco-friendly debit cards made from recovered ocean-bound plastic. Just ask for your favorite design when you request your debit card.

Designer options

University of Wisconsin-Stevens Point Pointers

San Diego State University

California State University Fullerton Titans

University of Wisconsin-Eau Claire

Second Wave turtle logo Look for the Second Wave™ turtle logo to easily identify eco-friendly debit card options.



Activate your U.S. Bank Visa Debit Card:

Your new U.S. Bank Visa Debit Card and PIN will arrive separately in the mail for your security.

  • If you use the mobile app, you can activate your debit card immediately after it arrives. Simply log in, go to Manage cards, and find the option for debit card activation.
  • If you use online banking, you can activate your debit card immediately after it arrives. Simply log in, go to Customer service, then Self service and find the option for debit card activation.
  • If you don’t use mobile or online banking, wait for your PIN to arrive separately. Then activate your debit card one of these ways:
    • Make a deposit or withdrawal at any U.S. Bank ATM.
    • Call  toll free at 855-419-6020.
    • Bring your debit card to any U.S. Bank branch, and ask a banker to activate it for you.
  • If you got a temporary card when you opened your account, use the PIN from that card for your new debit card. You won’t receive a new PIN.

All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.Link opens a new window

Services provided by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, and SunTrust Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc. (d/b/a SunTrust Investment Services, Inc.), and P.J. Robb Variable Corp., which are SEC registered broker-dealers, members FINRALink opens a new window, SIPCLink opens a new window, and a licensed insurance agency where applicable. Investment advisory services are offered by Truist Advisory Services, Inc. (d/b/a SunTrust Advisory Services, Inc.), GFO Advisory Services, LLC, BB&T Securities, LLC, Sterling Capital Management, LLC, and Precept Advisory Group, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank now Truist Bank.  Life insurance products are offered through Truist Life Insurance Services, a division of Crump Life Insurance Services, Inc., AR license #100103477, a wholly owned subsidiary of Truist Insurance Holdings, Inc.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist Financial Corporation: SunTrust Bank now Truist Bank, our commercial bank, which provides banking, trust and asset management services; Truist Investment Services, Inc., a registered broker-dealer, which is a member of FINRALink opens a new window and SIPCLink opens a new window, and a licensed insurance agency, and which provides securities, annuities and life insurance products; Truist Advisory Services, Inc., an SEC registered investment adviser which provides Investment Advisory services.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by affiliates of Truist Financial Corporation.

Truist Securities is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including Truist Securities, Inc., member FINRALink opens a new window and SIPCLink opens a new window.

New York City residents: Translation or other language access services may be available.  When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at 

Thank you for choosing SunTrust now Truist. We welcome the opportunity to serve your financial needs. While SunTrust and BB&T have merged to become Truist, both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees, and pricing.

Our friendly teammates at your local BB&T branches will be happy to walk you through their products. You can also learn more by contacting them at 1-800-BANK-BBT or


iPhone Screenshots


Exclusively for use with your U.S. Bank ReliaCard®.
The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it.
Fast and secure login.
• Simple log in using your unique username and password.
• Set up Face ID® or Touch ID for a more convenient login experience.
• Don’t have a bank account? Enrolling is easy in the mobile banking app.
Simple account dashboard.
• Quickly view your card account balance.
• View recent transaction details with just a tap.
• Access commonly used features from the quick-action menu.
Helpful insights.
• Budgeting & spend tracking – review monthly statements and enhanced transaction details.
• Security & control – receive alerts on charges, low balances and real-time purchase notifications.
Secure card control.
• Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.
• Get customized alerts on loads, purchases, new card mailings, and more.
Help when you need it.
• Explore the Help Center for answers to commonly asked questions.
The Fine Print:
Face ID is a registered trademark of Apple Inc.
U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at
© 2021 U.S. Bank. Member FDIC.

Version 7.0.63

General Bug Fixes and Improvements

Ratings and Reviews

4.7 out of 5

187.9K Ratings

Easy & Everything needed.

I got this card with my PUA unemployment. I didn’t expect to truly love the card, the app and everything that goes with it. I’m a mom, and I need something that it is easy, but also secure. I don’t want to have to worry breach of data but I also don’t want some thing that is so mind-boggling hard it’s just too much. I get a text whenever the card is used. I get a text whenever there’s a deposit. I get a text with my balance. These notifications were chosen by me. I can change my notification preferences, topics or turn text notifications off all together. I love this. I can deposit or withdraw money at thousands of different locations without a fee. This is awesome. I can choose to get a paper statement or not, no hidden fees either way. When it is all said and done...I will continue with this card. When there is no more PUA or unemployment, I will continue to keep this card. Every debit card I’ve ever seen/used has fees attached. The big fee... If you use an ATM at a financial institution that is different from the financial institution that issued the card. NOT THIS CARD THOUGH!! Absolutely Awesome!!!

Solid App

When I first started using the US Bank Reliacard app, it wasn’t anything to write home about. That was almost two years ago when the pandemic hit. Since then there have been a number of significant improvements to it’s functionality. I now couldn’t ask for more than it currently provides. I’ve all but depleted my balance and I must say, I’ll miss it just a little. Transfers to bank accounts are free and fast, it provides nationwide directions to -in network- ATM machines that have no withdrawal fee, updates instantly when purchases are made, has above average daily spending limits, advanced security to keep money safe, any transaction alert you could possibly need, section dedicated to financial programs and offers, always works for any type of credit card purchase… except for certain online purchases that are permanently locked out; foreign purchases, Cash App, PayPal etc. Side note: You won’t get anywhere by calling Card Services or US Bank, so don’t waste your time there. It’s a prepaid debit card that is 95% regulated by the government. In spite of that one thing, I give it 5 gold stars.

Easy to use

The app is very user friendly and easy to use. However the card never works therefore I am only able to use my money when I transfer it to another account at my expense. When I called customer service to find a way to be able to use my card they told me there was nothing they could do for me. And that I should just transfer the money out…once again at my expense and no offer to credit the transfer fee back to me. I was not ok with that and asked for a manager. The manager was very hostile from the moment she got on the line. She did not help me at all. I am still not able to use my card without it declining and I have to transfer money out to be able to use it and I have to pay the fee every time. I have a debit card but I’m not able to use it. USBank has made it abundantly clear that there is nothing they can do for me. A little ridiculous if you ask me. But the app is easy to use…lol!

The developer, U.S. Bancorp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More


U.S. Bancorp

143.4 MB


Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Requires macOS 11.0 or later and a Mac with Apple M1 chip.

English, Spanish

Age Rating

© 2020 U.S. Bancorp, Inc.



  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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