santander consumer bank online banking login

Visit now to learn about all our personal banking products like accounts, loans, FAQs to help you get started with Online Banking and the TD Bank app. We are the online bank of Santander Group, available 24/7 and without fees for you can also block the devices you have used to log in to your account. Great banking meets positive impact · 1% for the Planet Checking Account · Money Market Savings · Cash Back World Credit Card · Consumer Loans · Home Loans · Online.

Santander consumer bank online banking login -

Santander UK

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom . Registered Number 2294747. Registered in England and Wales. www. santander .co. uk . Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

3. Santander Online Banking

Manage your company’s money online with Santander internet banking; view important account information and related services. Find out more at santander .co. uk

6. Business Banking

First time accessing

You need to register so that you can be automatically signed in when you're at work and also to create your personal login details if you want to sign in when at home or on the move. 


Note: Your details are validated against the details held for you on HR Online - if you have a problem accessing the site please check these details are correct. If you need assistance doing this please contact HR Helpline on 0800 028 3803.

Please note:

To activate your account you will need the following details:


Enter your Date of Birth by clicking on the calendar icon and selecting
Month > Year > Day. This will then display correctly as dd/mm/yy.


E number (eg E1234567) 

National Insurance number
(eg AB123456C)

During the registration process, you will be asked for your email address. You must enter a complete email address, for example
[email protected]
this will be used to keep you up to date with performance related news, therefore it must be your own email address and not a branch address.


If you do not wish to receive personal emails about performance updates, you can opt out of these by viewing your profile once you have registered.


You will need to click Register to complete your registration and a message will appear to confirm it has been successful.


Need Help?

Register now  - click here for help


To register

  1. Enter your surname in the Surname field, exactly as it appears in HR Online.
  2. Click on the Calendar icon to select the month, year and day for your date of birth - this will then display correctly as dd/mm/yy.
  3. Enter your E number which should be E followed by seven numeric digits.
  4. Enter your National Insurance Number which must not include any spaces (for example AA121234B).
  5. Click on the Next button.
  6. Populate the fields on the next page, including a valid email address - this is crucial for selecting benefits within You choose, so that we can communicate with you about your orders. As communications will be personal to you, you must not enter a branch email address.
  7. Click on the Register button to complete the process and a window will appear to confirm if your registration has been successful.

Everything you expect from a bank. And yet, fundamentally different.

  • Mobile banking app with over 100,000 5-star ratings

  • No minimum balance and easy-to-waive low fees1

  • Zero liability fraud protection2

Compare Checking Accounts
  • Strongest environmental policies of any major US bank3

  • Led by a CEO who is among just 6% of female bank CEOs

  • Stability that comes with being part of BNP Paribas, the ninth largest bank on the planet

See Why We Are Different

APIfication of mobile and online banking


To deploy business services to Apps and third parties

The technology services branch of Santander Consumer Bank GmbH Germany needed to modernise its service layer as a result of PSD2 regulations, creating and separating the necessary infrastructure to support the API Manager, all microservice-oriented.


Stratifying the service layer with a focus on its governance

The functional and technical processes were surveyed using ARIS, and they were then redesigned so that the processes could be governed. Service development through graphical solutions (node-red) and exposure of services through IBM API Manager (API Connect). 


Find out about the result

  1. 01

    Graph-based design

    Redesign of Consumer business processes with flowcharts using ARIS, which are transferred and formed into APIs using the IBM API Connect stack

  2. 02

    Unified architecture

    Service and microservice-based architecture with Node-Red. The same APIs provide web and mobile services.

  3. 03

    Security and control

    Development of control policies using IBM API Connect that cut runtime even before service, thus avoiding unnecessary calls.

  4. 04

    Continuous improvement

    Consistent results, the rest of the bank is still being APIfied, such as everything related to Self-Service.


Online Banking

To give you the best digital experience, we use cookies and similar technology on our site. If you continue to our site, you agree to the use of such cookies and similar technology. Learn more about our digital privacy statement and how to change your settings.

Manage your banking online, just as if you were in a branch. It's fast, secure and available whenever you need it. It only takes a few minutes to enroll.

Enroll in Digital Banking
  • Pay bills, transfer funds, reset your password, view transactions, manage your account and more
  • Set up recurring transactions, like paying a vendor every month or automatic contributions to another account
  • It's a secure online banking experience: see how Webster safeguards your online transactions and personal information
  • Protected by our enhanced online security features, conveniently access statements online
  • Receive balance alerts and service emails to stay informed of important activity, avoid overdraft and safeguard your account
  • Works seamlessly on both your computer and mobile device

How to get started

Enroll in Digital Banking

Spend less time banking and have more time to spend on what's important to you


Download our app

Manage your money from your mobile device with the latest in mobile banking technology


Webster Mobile Banking app

Frequently Asked Questions

  • Online Banking is free for all Webster Customers.

  • Yes. You can view just about any account on your online banking profile – checking, savings, money market and CDs, as well as mortgage, home equity loans and lines and consumer loans. You can also access your brokerage and Webster credit card accounts.

  • The service is not supported outside the United States.

  • Yes. You can export your statements in the following formats: PDF, Quicken, Text, CSV, and Excel.

  • Yes. You can view and print individual checks (and deposit slips) by clicking on the icon from your online statement, transaction history or search results. The front and back of your check are displayed.

  • Yes. You can access your online accounts from any computer. You may be asked additional information upon logging in. This helps protect you by keeping unauthorized people from accessing your information.

  • This might happen if you have made a change to your browser. Before answering a challenge question or entering in your password, make sure that you are going to the legitimate bank website. The easiest way to ensure this is by tying the URL of WebsterOnline,, directly into your web browser.

  • When you visit your local banking center office, you know our faces and we know yours. Enhanced Online Security does the same thing over the internet. It is a method to identify us to you and you to us. We check the computer(s) or device(s) that you are using to access the website. Typically you access the website from one or two different computers such as your home and work computers. Enhanced Online security remembers your device. No personal or private data is stored.


Mobile App: Our app supports Android 5.0+ and iPhone/iPad iOS 10.3+. Not available for Android Tablet – sign in to online banking instead (how to create a shortcut). iPad1, BlackBerry and Windows Mobile are not supported. Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc.

Mobile Deposit Limits: We may establish limits that apply to the amount of any individual check, the dollar amount and number of checks that may be deposited in a day, and the dollar amount of checks that may be deposited in a multi-day period. To learn more, see the Webster Mobile Deposit Terms and Conditions. Subject to eligibility requirements. Not available with Opportunity Checking.

Mobile Banking: You must be enrolled in Webster Online Services to use Webster Mobile Banking. Message and data rates may apply. Check with your mobile services provider for any charges that may apply for data usage on your mobile device.

Account Alerts: Account Alerts are delivered upon processing. To manage the quiet hours for alerts, please use your phone's 'Do not Disturb' settings. There are no fees assessed by Webster for this service. Message and data rates may apply. Check with your wireless or internet service provider for any charges that may apply for data usage.


Santander bank DOWN: App and banking services crash - customers locked out of accounts

Ant and Dec star in new Santander advert

Get pensionsnews and advice plus latest money alerts for FREE now

Invalid email

We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time. More info

The issue appears to still be ongoing, following initial reports of issues from around 5.30 this morning. According to the bank’s service update website, some customers have reported inability to make card payments. Other reports suggest individuals are struggling with accessing services via their mobile.

Santander is used by millions, but some will be impacted today by the chaos of the bank’s outages.

This morning the bank took to Twitter to apologise for issues faced by some customers.

It said: “We’re aware that some customers are experiencing issues accessing mobile and online banking and making card payments.

“We’re sorry for the inconvenience and working hard to fix the issue as soon as possible.

READ MORE: Green mortgages may ‘help people save money’ in attractive deal

Santander outages have been faced this morning (Image: Getty)

“Please check our service status page for updates.”

Santander has described the issue as a “technical problem”, stating its teams are currently looking into the matter.

Cash machines appear to be able to be used as normal, however, other services have been impacted.

The bank is also experiencing extremely high volumes of calls into its contact centres.

NHS free prescription age may rise - but 15 groups do not have to pay [INSIGHT]
Lloyds Bank warns of brutal new scam targeting Britons’ inheritance [WARNING]
NatWest offers 3% interest rate account in ‘go-to’ offer [UPDATE]

Santander has said it will update its service status page once the issues reported have been resolved.

As a result, it is likely to be the best course of action for customers to regularly check with the bank.

Several furious and frustrated customers took to social media to express their anger at the matter.

One user, @77sylvia, said: “So last night there was a serious breach in my security and this morning your online banking app is down! Do I need to change banks? Very unsure of Santander right now!”

Another user @J30GDR, said: “I can’t make card payments with my Santander card either.”

Santander is a popular provider (Image: Getty)

@MelSimmonds3 stated: “C’mon Santander, Monday morning and the app and online banking are down. Can we have an update please?”

Technical issues can unfortunately arise with banks, and Santander is not the only provider to face these issues.

Others such as TSB, NatWest and Barclays have all reported problems with technology in the past.

It is not yet clear whether Britons will receive compensation for the outages they have experienced this morning.

What is happening where you live? Find out by adding your postcode or visit InYourArea

If a person is left out of pocket after a bank outage, the consumer website Which? states they may be able to issue a complaint.

Some people may be able to contact the bank directly if they are having problems to explain their situation.

Individuals may be able to reach out to their bank via social media, but should never share their account details.

If a banking outage means a person misses a payment then it will be important to check one’s credit score afterwards.

If it is damaged, then a person should raise the issue with credit agencies, and the score may be fixed.

The bank should always take action to rectify the issue, but if they do not then individuals can contact the Financial Services Ombudsman for further assistance.


Santander banking services working again after day of technical problems

By Francesca Gillett
BBC News

Santander has said all of its services are now working as normal, after widespread problems left customers unable to access their money.

On Saturday the bank's online banking and app stopped working and there were also issues in branches and with cards, cash machines and telephone banking.

Customers called it a "nightmare", with people unable to pay for petrol to get to work and payments being rejected.

The bank apologised and promised "no one will be out of pocket".

The problems began on Saturday morning and lasted much of the day until about 21:15 BST when Santander tweeted that all of its services were running again as normal.

However, some customers replied to Santander's tweet saying they were still having problems - including the app still not working, transactions not showing or being unable to use cards online.

"We are very sorry for the inconvenience you've experienced today," said the bank, which has 14 million active UK customers.

"If you need help, some of our branches will be open on Sunday from 10am to 12pm. We'll publish a list of these tomorrow."

Earlier, the bank said it will share details on its website and social media channels from Monday about how impacted customers can make a claim.

'An absolute nightmare'

The problems on Saturday left many people stuck in difficulty after they were unable to make payments.

One customer, Marcus Evans from Aberdare in south Wales, told the BBC he had lost a day's wages as he could not buy petrol to travel to his job as a CCTV operator.

"It's been an absolute nightmare," said the former member of the Armed Forces, who also said he could not do his weekly shop. "It's ridiculous.

"I get my military pension and my wages paid into a Co-operative savings account and I transfer money on a weekly basis into my Santander account."

Image source, Marcus Evans

Samantha Stewart said she had travelled all the way from her rural home in Argyll to the mainland to go shopping with her mother, when she realised she could not access her money.

"It wasn't until I was in the first store that I'd tried to log on," she said. "I was wanting to transfer money from savings over to my account because I was planning to do quite a big shop.

"Essentially I was left with £27 in my account. I had to decide whether to chance it with Apple Pay, knowing that it would take me into unarranged overdraft, or to go home."

Meanwhile, Stephen Curtis, 58, from Gloucester, said he was "definitely leaving the bank" after the problems.

He said he was in a car showroom trying to buy a new car when his card was declined. "It was so embarrassing," he said.

"This is unforgivable. I work in IT, I know about systems, I know about backups and upgrades. To have this happen, I would get the sack if it happened in my job."

Another customer, Jason Crossland, from Rotherham, told the BBC he became stuck in an outlet shopping centre with his children, unable to buy enough petrol to get home.

The head of money at consumer magazine Which? said the technical issues would have left many customers stressed.

"Customers can incur fines, penalties and fees when they're not able to access their finances, so the bank must offer compensation to all those who have been impacted in this way," said Gareth Shaw.

On Saturday evening, shortly before the problem was fixed, the UK's financial watchdog, the Financial Conduct Authority, said it was aware of the issue and in contact with the firm.

It is not yet clear what caused the problem. Planned maintenance had been due to be performed on the Santander mobile banking app overnight on Friday.

More on this story

santander consumer bank online banking login

1 Replies to “Santander consumer bank online banking login”

Leave a Reply

Your email address will not be published. Required fields are marked *