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The company actually changed a customer's name to A--hole Brown, from Ricardo Brown, on a bill after he canceled the cable service. The story. You can always visit My Account to see your account status, or call 1-800-XFINITY to use our automated payment system. 143 views. comcast email status Problems detected at Comcast Xfinity. Download the Xfinity My Account app to make an Xfinity bill payment via mobile.

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How to Negotiate a Lower Comcast Xfinity Bill

Comcast, or “Xfinity” as they like to call themselves these days, had thrown me for a bit of a loop lately. The live-chat method had always worked for me in getting discounts and promotions on Comcast services, but lately they’ve been sticklers.

I had written a very old post on Get Rich Slowly in the past that highlighted how to cut your Comcast bill – and gave the actual chat transcript that cut my cost by 33%. That post is outdated, as nobody has had much luck with their live chat team in recent years. Maybe Comcast management read that post and decided to “toughen up” the live chat team?

Sure, I could get rid of cable completely. But I love live sports and find enough educational value in other programming. So I decided to go back to my old method of getting a Comcast discount – a good ole’ fashion phone negotiation.

Before I go into the negotiation and what the result was, I’ll first highlight what my package and price was (post 2-year contract expiring):

  1. Digital Basic Cable with HD DVR: $90/month (full price)
  2. Blast Cable Internet (250 Mbps): $40/month (discounted)

Total price: $130 per month (+ another $10 or so for other related fees).

Note: Comcast frequently changes their speeds and package pricing, so research what the current offerings are in your area, and substitute in the script. It’s the technique that works, not the pricing specifics.

How to Cut your Comcast Bill: Step-by-Step Script

I’ll now walk you step-by-step how I was able to get that down to $90 per month.

1. I picked up the phone and called Xfinity customer service number @: 1 (800) 934-6489.

2. I state (“disconnect service”) when prompted by the automated voice prompts.

This should get you connected to an Xfinity loyalty or retention specialist, who have a little more power to offer discounts than other customer service reps.

3. I lead my negotiation with the competition.

Comcast fears losing customers to AT&T U-Verse, who is offering up some great discounted packages to new customers.

My discussion was almost identical to this – and this Comcast script has reportedly worked well for hundreds of readers:

  • Me: I’d like to discontinue my service.
  • Comcast Rep: OK, may I ask why?
  • Me: Because I need to lower my bill and AT&T U-Verse is now available in my neighborhood and has some great offers for me, including fiber internet and cable for under $90.
  • Comcast Rep: OK. Well AT&T doesn’t offer as many HD channels, but I can look to see what kind of package we may be able to offer you.
  • Me: OK, I’ll hear you out.
  • Comcast Rep: OK, so we have a new offer where you can give you the same price as a new customer, with a 2-year contract: $79.99 for Blast 250 Mbps and Starter cable with 140 channels. There is also a $10/month DVR fee.
  • Me: Are you able to cut the DVR fee?
  • Comcast Rep: Now you can cut the Xfinity HD DVR and set top box fee, but you need to stay under 20 hours of programming recorded. If you don’t want a DVR, there is a $7.50/month set-top box fee, but you can get rid of that by using a Roku with the Xfinity Stream app, Amazon Fire, or certain smart TVs. You can also sign up for eco-bill and get a discount there. After all of that, your price would be $93 with a 2-year contract.
  • Me: Are you sure you don’t have any cheaper packages?
  • Comcast Rep: Yes.
  • Me: OK, please make the switch.
  • Comcast Rep: OK, should we add on Xfinity Voice too?
  • Me: No thanks (I have Ooma digital phone service, and it’s free).

Score another one versus Comcast’s dreaded customer service.

4. I Saved 34%!

I was able to cut $47 (34%) off my cable/internet package, while getting the same channels and same internet speeds. Over 2 years, this will save me $1,128, and then I will negotiate a new 2-year contract again, or switch to U-Verse.

5. Stay Congenial

I want to point out that I was friendly, yet confident with the service rep. It may sound cliche, but treat others as you would want to be treated and you will get better results. Act like a jerk, and you’ll strike out.

Note: I also previously got rid of the Comcast modem fee by purchasing my own modem and router – saving me another $14 per month (yes, Comcast has recently raised their modem rental price). This is something you 100% must do too.

I bought an Arris SB6190 cable modem and paired it with a NetGear AC1200 router. This setup pays for itself in less than a year (saving $168 per year), and then it’s free for life! Both were top sellers in the cable modem and router categories on Amazon and had outstanding reviews. I paid a total of $120, which means the devices will pay for themselves in less than a year and then are free for many years to come, with no Comcast modem rental fee!

I’ve also written more broadly on how to get rid of your ISP modem rental fee (if you’re not a Comcast customer).

Cut your Comcast Xfinity Bill Discussion:

  • What did your Comcast negotiation look like? How much did you save and how did you get it?
  • Comcast CSR’s: Now is your chance to tell all! How can customers get the best deals and how does Comcast set these policies (retention specialist can negotiate/others cannot). Please share! (you’ll remain anonymous, of course)

cut Xfinity bill

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Comcast Customers Can Now Pay Their Bill at Over 7,700 7-Eleven Stores

SUNNYVALE, Calif. – August 3, 2016 – Comcast announces a new payment option for customers who prefer to pay their TV, Internet or phone bills with cash. Through a partnership with PayNearMe, Comcast has launched a new feature on the XFINITY My Account app which enables customers to pay their bills using cash at more than 7,700 participating 7-Eleven stores. Combined with the more than 500 XFINITY stores, Comcast customers will have access to over 8,000 cash payment locations across the country.

“About five percent of our customers prefer to pay their bills in cash each month. This new partnership gives those customers a payment option that is convenient and simple.”

With most 7-Eleven stores open 24 hours a day, seven days a week, cash-paying customers now have an around-the-clock option to pay their bills close to home. A list of participating 7-Eleven stores can be found here.

“Improving the customer experience is our top priority, which is why we’re giving customers more options when it comes to interacting with us,” said Mark Allen, Vice President, Strategy & Development, Customer Service, Comcast Cable. “About five percent of our customers prefer to pay their bills in cash each month. This new partnership gives those customers a payment option that is convenient and simple.”

Here’s how it works:

  • Go to the ‘Pay Bill’ section of the XFINITY My Account app and select the new ‘Cash via PayNearMe’ option.
  • Choose the amount you want to pay and follow the instructions provided by PayNearMe until you receive a barcode.
  • Head to a nearby participating 7-Eleven store, scan the barcode on your phone and pay the amount you selected. There is a $1.25 PayNearMe convenience fee per transaction.
  • 7-Eleven will provide you with a paper receipt and you will receive a digital receipt on your phone confirming the payment amount. The payment will post to your account within 48 business hours.

Customers who are not already using the XFINITY My Account app can download it for iOS and Android. Easier bill pay is just one of the many features available through the My Account app. Customers can manage all aspects of their account using the app. This includes scheduling a call with a care representative, troubleshooting their equipment, checking their appointment time and rescheduling appointments, easily viewing, changing and sharing their Wi-Fi network name and password, and more.

“We’ve seen steady growth in the number and size of businesses that use PayNearMe to remotely collect cash payments,” said Christian Solomine, PayNearMe’s Senior Vice President of Enterprise and Government. “Customers consistently tell us they want to pay at convenient locations on their own time and schedule. Comcast’s addition of PayNearMe as a cash payment option is an exciting example of what businesses can do to improve the customer experience.”

Cash bill pay with PayNearMe is just one of the partnerships Comcast has launched recently to serve its customers in the places they already shop. Customers can also buy products and services through Amazon and return their equipment at The UPS Store.

These partnerships are part of Comcast’s multi-year commitment to transform its customer service and customer experience. This effort includes, among other initiatives: hiring 5,500 new customer service employees, redesigning all retail stores, simplifying billing processes and innovating with new technology, such as the XFINITY My Account app. To date, Comcast has announced the opening of five new call centers which will house thousands of new employees, redesigned 177 stores and is getting to customers faster during tech appointments with on-time arrivals reaching 98.7 percent.

For more information about our partnerships and other customer experience improvements, please visit

About PayNearMe:

PayNearMe has been enabling government agencies and businesses to accept cash payments remotely since 2009. Using PayNearMe, consumers can make payments on their own schedule, in their own neighborhood, at one of nearly 17,000 trusted locations in the U.S., which include 7-Eleven®, Family Dollar® and ACE Cash Express stores. The company processes payments for Greyhound bus, California Department of Child Support Services and the city of Philadelphia’s bike share program Indego, among others. For more information, visit: or download the free app from the Google Play store and iTunes App Store. Follow PayNearMe on Twitter: @PayNearMe.

About Comcast Cable:

Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. Visit for more information.


If you’ve been dinged with late fees on your Comcast bill, you’re not alone. But you don’t have to pay them.

In mid-March, the company announced it would not impose penalties for late payments, as a response to the ongoing coronavirus pandemic. So why are the fees showing up on people’s bills?

“Utilities and others are supposed to waive late fees during the pandemic,” a reader wrote to the Inquirer through our Curious Philly portal. “Why is Comcast/Xfinity still charging late fees even though they signed an FCC pledge to waive them?”

You can have the fees waived, a Comcast spokesperson confirmed, but you have to ask.

“Our care teams will be available to offer flexible payment options during this period,” Comcast said in a statement.

Typically, the company’s spokesperson said, late fees are assessed 30 to 45 days past a bill’s invoice date, and amount to about $10. That fee can be waived by contacting a Comcast customer service representative via the company’s website or My Account app, or by phone at 1-800-XFINITY.

» ASK US:Do you have a question about the coronavirus and how it affects your health, work and life? Ask our reporters

“Any late fees assessed during this period will be waived if a customer contacts us,” the spokesperson said. Meaning that if you already have been charged a late fee, you likely can still get the charged removed from your account.

And, the spokesperson added, you don’t have to provide evidence of financial hardship to get the charges removed. The company’s late fee policy, the spokesperson said, applies to all services, not just internet.

Last month, the company announced that it would temporarily give customers unlimited data, make Xfinity WiFi hot spots free for all, and promised not to disconnect service for nonpayment, among other concessions to help people affected by the coronavirus shutdown. Late fees, Comcast said in a release, would not be imposed if customers “contact us and let us know that they can’t pay their bills.”

» READ MORE: Coronavirus put a stop to Sixers, Phillies, and Flyers games. So why do people still have to pay sports fees on their cable bill?

Comcast’s announcement last month came after Federal Communications Commission Chairman Ajit Pai’s launched the “Keep Americans Connected Pledge,” which called on broadband and telephone companies to “promote connectivity for Americans” whose lives have been disrupted because of the coronavirus pandemic . The pledge included agreeing not to cut off customers from services, waiving late fees, and opening WiFi hotspots for two months.

To date, more than 700 companies and associations have signed the pledge, according to the FCC, including Comcast competitors such as Verizon and RCN.

“During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet – for education, work, and personal health reasons,” Dave Watson, CEO OF Comcast’s cable unit, said in a statement.

Many Philadelphians do not have access to the internet. Among the 25 largest cities in the U.S., Philly is the second-lowest for internet access, according to Census data. In 2017, 83.5 percent of households across the country had broadband access. But in Philly, that number is only 71.6 percent.

» HELP US REPORT: Are you a health care worker, medical provider, government worker, patient, frontline worker or other expert? We want to hear from you.


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Xfinity link accounts

xfinity link accounts Step 2: Check all those items that you want to import Comcast email to Gmail and select Gmail as saving format. Fill out the new user form with the user's first and last name, username and account password. net (Comcast) provides IMAP access to your Comcast. Once the Xfinity activation is completed, the Gateway or modem might restart. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person. Link Accounts. Xfinity bundle prices in the Western US. If you are unable to activate your cable modem or modem router using the self-activation process, call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6484) and do the following: When asked, provide your account information and provide your cable modem or modem router’s model number and MAC address, which are on the product label $20. Get internet that gives you more, nationwide 5G at no additional cost, and affordable cable TV with Xfinity. View and pay your bill, customize your account preferences, manage your services, and more. The Xfinity Authenticator app helps keep your information safe even if someone gains unwanted access to your Xfinity ID. com to make an Xfinity bill payment online. Many email account providers have slightly different steps for changing a password. Since this is a public Forum, we ask that all personal information not be posted, and any will be edited out for your security. Xfinity xFi. Access your Comcast. Download the Xfinity My Account app to make an Xfinity bill payment via mobile. I never scheduled the transfer but later noticed an order in my online account. Keep your home phone number. Comcast. , Inc. Downdetector only reports an incident when the number of problem reports is significantly higher than In November 2017, she was notified that her Xfinity account was charged for several cell phones shipped to various addresses in the U. Find the perfect plan to suit your needs and save big by @user_f9e3cf . Visit www. Select the Get in Touch button on this page and we'll investigate for you. Download the Xfinity app on your mobile phone to activate your internet in minutes. Sorry, we ran into a problem. Secondly, take note of the on-screen guidelines to check out the Xfinity account. Comcast Identity Management Portal. For simplicity, I’m going to write iPhone instead or iPhone or iPad, but the instructions are identical for an iPad. Xfinity Blast! Internet + Extra TV. Make sure your phone is on your cellular network and click the appropriate link below to get started. Give us a call. In the Email Address box, type your full email address. $80. If playback doesn't begin shortly, try restarting your device. Once you link accounts, your Account Details page will list all of your linked accounts. Are you using the instructions here to link the account? Are you the Primary profile on the online account? Get the most out of Xfinity from Comcast by signing in to your account. Click the “ Add a new user ” option. S. 50 Cash Back when you connect your XFINITY Internet order. As a precaution, you'll need to reset your password. Xfinity Communications Discounts. , transactions about which she knew nothing. Step 3: Select the email folder you want to move into the Outlook email client. Check network status, view your plan details, and ev… Xfinity xFi. With My Account, you can pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. This will depend on what type of recovery options you’ve set up on the account. Only Netflix streaming accounts can be linked. You will only be eligible for Cash Back @user_f9e3cf . Welcome to Xfinity On Campus. Click on the Sign In link in the top right corner. That said, Xfinity has a good mix of speed options in most areas with up to six plans ranging from 25 to 1,000 Mbps. Click the gear icon at the top of the Gmail page, choose Mail settings and open the Accounts and Import tab. The Xfinity double play package combines the internet service with Xfinity cable TV packages. Here are the steps to bring over the comcast email. ‎Xfinity WiFi Hotspots are the largest, fastest on-the-go WiFi network in the nation, so there is always a hotspot where you need it most. Boost productivity with a suite of apps designed to keep your business moving forward. " This account is used to access payment information, email settings, user account creation and settings, and any purchases from Comcast's store or among its services. Xfinity (a subsidiary of Comcast) is the largest cable company in the United States. It’s the white or gray icon with a blue chat bubble, the outline of a person, and the word ″Xfinity″ inside. Can you tell me more about what's going on? I have 2 xfinity accounts but can only access one online. I was not able to link my Xfinity account but I think I am eligible for a Peacock Premium offer, what do I do now? We're here to help. This account is used to access payment information, email settings, user account creation and settings, and any purchases from Comcast's store or among its services. 4. 99 per month service, but it comes included with the XFINITY Triple Play bundle. Once you get the Xfinity channel on your Roku device, you’ll need to set it up and link it with your account. XFINITY Voice is normally a $19. Get all Xfinity WiFi username and passwords list now and enjoy The Xfinity app is the easiest way to activate your Internet service, get online in minutes, and set up your home network — no technician needed. 3. Help. Keep your Xfinity equipment in your home. Ad Info Ad Feedback. Get answers from Comcast Business Specialists and Customers like you A smarter, simpler way to access Prepaid. This feature is helpful for the administrators. Tap the circle next to your desired service address, then tap Go to My Account to be signed into the specified account. You’ll usually find it on the home screen (iPhone/iPad) or in the app drawer (Android). Only an account that has not previously been activated online can be linked, and only a Primary Manager can link accounts. The lack of sufficient security measures had allowed identity thieves to access her Comcast account. How do I link my 2 xfinity accounts. Account Details. Xfinity does offer the fastest residential download speeds of any major provider, up to 2,000 Mbps. Advertisement. Use quick bill pay without even signing in. Advance Features of CenturyLink to Comcast Backup Tool. If you choose to link your accounts by signing in with your existing Xfinity ID, you’ll be taken to a confirmation screen that will ask you to choose which account you’d like to start managing. Comcast Business customer? Sign in here. Sep 09, 2021. Account Linking errors. net email address and access it anywhere . Question. First sign into your gmail. Step 1: Download & Install Comcast to Outlook tool on any Windows-machine. How can I access both with one sign in. Never miss a moment with tools to improve your connection like speed test, troubleshooting, and more. A. Step 2: Select Comcast option as the email source. Ken Burnside has been writing freelance since 1990, contributing to publications as diverse as "Pyramid" and "Training & Simulations Journal. It is common for some problems to be reported throughout the day. Comcast’s Xfinity has been expanding quite aggressively lately. José Díaz-Balart Joins MSNBC as Anchor, Launching ‘MSNBC Reports’ Weekdays at 10 A. Step 3: After that, you have to add your Gmail credential to link Comcast, like most email providers offer a type of email account called IMAP. I have an old Xfinity account (have not used Xfinity for over a year) and recently signed up for new Xfinity service in a new address. Comcast Business customers can link multiple Comcast Business accounts to be accessed with a single sign-in on My Account. The tool comes up with so many attractive features. Xfinity offers multiple discounts to its subscribers, which is an attractive advantage. MANSFIELD — Police are warning residents of a scam that seems to be targeting Comcast/Xfinity email account holders. Enter the email address & Password of your Comcast webmail account. If you are unable to activate your cable modem or modem router using the self-activation process, call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6484) and do the following: When asked, provide your account information and provide your cable modem or modem router’s model number and MAC address, which are on the product label Cheapest Xfinity bundles: Western US. Stream top networks, live sports and news, plus thousands of On Demand shows and movies on any device. Email us at [email protected] For example, to change the password for an Xfinity account, go to the Xfinity website and follow the prompts. Get TV on your terms, from premium shows to nonstop live sports. Note: If you do not wish to link your accounts, choose Create a new profile instead to create a separate Xfinity ID for your new account. Open Xfinity My Account on your phone or tablet. Xfinity WiFi Hotspots are included with your Xfinity Internet service for no additional charge. As our country continues to manage the COVID-19 emergency, Comcast is taking immediate steps to make it easier to connect low-income families to home Internet. A smarter, simpler way to access Prepaid. You can link your Xfinity account to your Peacock account two different ways. Eligibility for Xfinity's Internet Essentials plan is based on participation in select government assistance programs like SNAP, Medicaid, or Social Security. Your starter kit includes a Wireless Gateway along with all necessary cords and cables and, once I tried deleting both Comcast accounts and setting them up again using the Win10 App. Comcast NBCUniversal Celebrates Hispanic Heritage Month with Thousands of Hours of Free Content, Interviews with Community Leaders, and Programs for Latino Entrepreneurs. We are available for live support from 6:00 am - 8:00 pm PST seven days a week. Enter the password for your account 1’s Xfinity ID and click Continue. Sign in to Xfinity. I checked my account on Xfinity’s website and was able to retrieve email from them, so I know the account is still working, just not able to access it from @user_f9e3cf . Additionally, this plan is only available to new Xfinity customers who have not had an account with Xfinity or Comcast in the past 90 days and who do not owe a debt to Xfinity or Comcast. To activate your service, you’ll need to create an Xfinity ID. Select your network name from the top of the page. Transfer Data from Multiple CenturyLink Accounts . M. Your starter kit includes a Wireless Gateway along with all necessary cords and cables and, once Once you get the Xfinity channel on your Roku device, you’ll need to set it up and link it with your account. To find out if Comcast XFINITY is available in your home, click the link below to be forwarded to Comcast’s official website. It looks like you come from an unknown source. With the help of this advance feature, one can easily transfer emails from multiple CenturyLink accounts to Comcast. These discounts, however, can also be a double-edged sword, because Xfinity requires subscribers to sign a contract for the best rates. Technician's Assistant: When did you last change your Wi-Fi @user_f9e3cf . However, these speeds are only available in select locations and, quite frankly, are much faster than the typical household needs. Aug 12, 2019 - Free Xfinity accounts and passwords that work in 2020 and you can check comcast email easily. Just follow the instructions below: Launch the Xfinity Beta channel from your Roku Xfinity Promo Codes 2021. Turn any screen into a TV with the Xfinity Stream app––included with your Xfinity service. xfinity. 1. Comcast services come with a Comcast email account you use to manage those services. net (Comcast) account, so you can connect to your emails from your desktop email program or your mobile mail app. Xfinity. Then, you have to finish off the activation process as well. The rep gives me my new account number and says it's important that I log into Comcast, go to the Billing section and click on the link to link accounts. Military member must reside at the same residence as the Comcast account. New Internet Essentials customers will receive two free months of Internet service if you apply and are approved by June 30, 2022. Technician's Assistant: I'll do all I can to help. Enter your activation code: Access on Roku and smart TV's will be available once your Xfinity products have been set up in your home. Xfinity Rep told me they "cut my line," so they would have to set up a new account and send a rep out to REINSTALL my service for $100. In some areas, you can even get a great deal on Xfinity gigabit internet at $70 Sep 15, 2021. This means that forgetting your Comcast password can cause you a lot of different problems. Police have received dozens of calls reporting Comcast has branded its high-speed internet offerings as Xfinity high-speed internet. xfinity link accounts


If you’re paying too much for cable and internet service, there are a few easy ways to lower your Comcast Xfinity bill — with or without cutting the cord.

In this post, I’ll outline the three best strategies to save money on Comcast cable and internet service…

How to Save Money on Comcast Cable and Internet Service

  1. Sign up for a streaming service and downgrade to Limited Basic cable
  2. Contact the Customer Solutions department to negotiate a lower rate
  3. Buy a modem and router combo to eliminate monthly equipment fees

1. Sign Up for a Streaming Service and Downgrade to Limited Basic Cable

My Comcast Xfinity bill is $52 for internet and cable TV, but I don’t get hundreds of channels. I have what Comcast calls the “Limited Basic” plan.

For that monthly price, I get 60 Mbps internet service, local broadcast stations and HBO included.

I called Comcast to see if I could drop the local broadcast stations and lower my price, but they said it’s actually cheaper to bundle internet service and the Limited Basic plan.

To get the cable networks that I really like, I pay around $50 a month or less for a live TV streaming service.

Hulu’s Live TV Streaming Service Is My Favorite 

I’ve tested all of the major options over the last two years: YouTube TV, Hulu with Live TV, AT&T TV Now, Sling TV, and Philo.

My favorite is Hulu + Live TV. Here’s why:

  • Great mix of news, sports and entertainment networks
  • Compatible with Roku Express and many other streaming media players
  • Access to Hulu’s entire on-demand streaming library
  • 50 hours of cloud DVR included

Not long ago, Hulu made some pretty significant improvements to its interface. It now features a live TV guide that lets you preview programming up to two weeks in advance.

I made the video below to show you how to navigate Hulu + Live TV using a Roku device such as the Roku Express:

Other Live TV Streaming Options

Hulu with Live TV won’t be the best streaming TV service for everyone. But Hulu and the other services all have free trials, typically for a week. Why not try them all until you find a favorite?

I’ve provided my key takeaways below and links to where you can sign up for the free trials:

  • YouTube TV: The best streaming plan for sports fans, but it’s now up to $65 a month. (Learn more here)
  • Hulu + Live TV: Great mix of news, sports and entertainment networks, plus access to Hulu’s on-demand streaming service. (Learn more here)
  • Sling TV: Its 30-channel Sling Orange package is $30 a month and the cheapest way to get ESPN and some other popular cable TV networks. (Learn more here)
  • Philo: If you don’t care about sports, you can stream lots of entertainment networks starting at just $20 a month. (Learn more here)

Most of the streaming services require you to enter credit card information to sign up for a free trial. If you don’t plan to become a paying subscriber, just cancel before the trial period is up.

My advice: Take advantage of the free trials before you call Comcast to change your current plan.

2. Contact Comcast’s Customer Solutions Department to Negotiate a Lower Rate 

The $52 that I pay Comcast every month is actually a 12-month promotional rate, so I call up Xfinity’s retention department every year to negotiate a lower rate.

Comcast calls its retention department Customer Solutions, so ask for that by name when you call.

I’ve successfully negotiated with Comcast and other internet service providers over the years by following the same simple steps. Here’s what to do:

  1. Find a better offer from a competitor: If you have Comcast, go to AT&T’s website and see if they have a promo rate that’s lower than what you’re paying.
  2. Call Comcast’s retention department: The phone number for Comcast customer service is 1-800-XFINITY or 1-800-934-6489. Ask to speak to the Customer Solutions department.
  3. Share the competitor’s offer and ask for a better deal: Tell the representative that you’re thinking about switching and ask nicely what can be done to lower your monthly bill.

Over the past year or so, there have been media reports that indicate it’s getting harder to take advantage of these promotional rates year after year.

So in addition to negotiating with Comcast myself, I’ve used Ask Trim. This is a service that will contact Comcast on your behalf to lower your bill, but it charges 33% of the estimated yearly savings. For that reason, I think it’s best to contact Comcast on your own first.

3. Buy a Modem and Router Combo to Eliminate Monthly Equipment Fees

When Comcast increased the monthly equipment fee from $11 to $13 (it’s now $14) for the Xfinity wireless gateway that I use to connect to the internet, I decided to finally do something about it.

You can buy your own modem and router combo from a list of approved devices on Xfinity’s website.

Log in to your account and review Comcast’s list to see which wireless gateways you can purchase and use instead of the Xfinity device that you’re currently renting.

I bought the Motorola MG7315 modem and router for less than $100 on Here’s my review:

If the Motorola MG7315 is compatible with your Xfinity internet service, I recommend it because it’s one of the cheapest options and it only took about 15 minutes to set up.

After purchasing the Motorola gateway, I saved more than $150 a year in equipment fees from Xfinity.

How to Install the Motorola MG7315 Modem and Router 

I have step-by-step instructions in the video above, but here’s a brief overview of the installation process for the modem and router combo that I bought:

  • Unplug your Xfinity gateway and disconnect coaxial cable
  • Connect the cable to the new Motorola gateway, plug it into the wall and turn it on
  • Contact Comcast at 1-855-652-3446 and have the following information ready for the customer service representative to finish the process on their end:
    • Xfinity account number
    • Make and model of the new gateway (printed on the bottom of the gateway)
    • New gateway’s serial number and MAC address (printed on the bottom of the gateway)
  • Open up the Wi-Fi settings on your computer or another device and enter the network name (SSID) and password (printed on the bottom of the gateway)

After your new wireless gateway is up and running, the final step is to return your Comcast modem and router to an Xfinity Store so that you won’t continue to be billed for it.

Bonus Tip! Consider Xfinity Mobile 

If you’re generally happy with your Comcast service, you may want to check out Xfinity Mobile.

Available only to Xfinity internet customers, the cell phone service uses Verizon’s network and is surprisingly affordable. New 5G data plans start at $15 for 1 GB or $45 a month for unlimited.

I switched toXfinity Mobilewhen it first launched. After my first 12 months, I paid a total of $180 for cell phone service — that’s only $15 a month.

To learn more, here’s my review and 9 things to know before you sign up for Xfinity Mobile.

Final Thought 

I hope that you’ll be able to take the information from this article and use it to save money on your Comcast cable and internet service.

Even if you only follow one of my tips, you’ll be paying less than you are right now!

If you have any other strategies to lower what you pay for cable and internet service, I’d love to hear about them. Leave a comment below or on my Facebook page!

More Michael Saves Stories You May Like:


Comcast Bill Pay - Xfinity Store Near Me Warrenton

Comcast Bill Pay - Xfinity Store Near Me Warrenton

Comcast Bill Pay - Comcast is a multimedia brand in united state, community use Comcast service center near me for internet payments, cable TV, home phone Comcast Xfinity. Comcast center services near me and Comcast bill pay available throughout the state of the united state.  At a Comcast Service Center, you can pay your bill, manage your account, repair or subscribe to additional services.

Comcast is an American multinational mass media company and is the reviews largest broadcasting company and Reviews largest cable television, Comcast tv (pay-TV company), Reviews largest cable TV company and Reviews largest home Internet service provider in security in cloud computing, home telephone service providers, Cloud Computing Companies in the United States. 

Comcast Service Center Locations

With the many products and customers, Comcast then does not be surprised if a lot of customer complaints and tried to contact the Comcast Bill Pay - Warrenton from home or apartment U.S. Comcast services residential and commercial customers in 40 states and the District of Columbia. 

The Xfinity office company's headquarters are located in Philadelphia, Pennsylvania. Comcast service center not only in Pennsylvania, with a broad range of store Comcast service center is ready to serve the customer complaints Comcast.

Comcast Bill Pay Phone Number 


How to Comcast pay bill by phone ?

  • Call 1-800-XFINITY (1-800-934-6489).
  • Select prompt #2 for Billing and Payments.
  • Now follow the instructions to pay your bill
245 East Street
Warrenton, VA 20186
MONDAY 9:00 AM - 5:00 PM
TUESDAY 9:00 AM - 5:00 PM
WEDNESDAY 9:00 AM - 5:00 PM
THURSDAY 9:00 AM - 5:00 PM
FRIDAY 9:00 AM - 5:00 PM

Comcast Customer Service Centers are available to help you with a variety of tasks.

 At Customer Service Centers You Can: 

  • Pay your bill. 
  • Manage your account. 
  • Subscribe to additional services. 
  • Pick up, return or exchange your Comcast equipment. 

On the Comcast Bill Pay - Xfinity Store Near Me Warrenton can try the demo X1 Entertainment Operating System fastest and most complete way to access all your entertainment on all your screens. The experience could also try total home security and automation at its best. 

See how you can remotely control and monitor your home and appliances from anywhere and get 24/7 professional monitoring for ultimate peace of mind. Come in for a demo to find the speed you need, at the Comcast Bill Pay - Xfinity Store Near Me Warrenton.

[ Also read Comcast Customer Service Center ]

2 Moves to Cut Your Cable Xfinity Bill Pay Right Now 

Here are two best suggestions, based on recent shifts in what’s being offered in the marketplace for cut your Xfinity bill payment: 

1. Buy Your Own Modem you’ll save $96 to $120 a year.

Comcast Office understands that blatantly jacking up monthly package prices is likely to turn even more customers into cord cutters. Specifically, both raised the rental fees for customers using the company’s modems. You might not even notice the fee on your bill because the word “modem” isn’t stated; instead, a vague “Voice/data Equipment” line item is listed. For Comcast customers, that line item went up from $8 to $10 per month at the start of the year. 

2. Switch to Dish’s Sling TV $20 Streaming Package, you’ll save estimated: $360 or more per year. 

Comcast TV offers basic TV packages that include only broadcast networks, but they'll charge you for Reviews those "free channels," to the tune of $ 6 or more per month. These costs can be cut by means of press and Switch to Dish's Sling TV. 

How to payment your Xfinity Comcast Bill Pay?

Pay Comcast bill, You can pay your Comcast / Xfinity bills online, by mail, or by phone. Online: Log in to your account and pay online at dashboard Comcast. By mail, There are multiple Comcast payment addresses for different parts of the country. By phone Use the Comcast automated system to make a payment. The phone number is 1-800-934-6489. 

Pay your Comcast bill with cash 

It takes less than 60 seconds to pay your bill with cash at a 7-Eleven in your neighborhood. Just have your account number handy. Comcast bill payment of charge Only $ 1.25 per bill paid. very easy Comcast Pay your bills with cash 24/7 at a 7-Eleven store near your home or work. You can pay in less than 60 seconds without any extra filling forms. You get Notified of course when payments are completed and receipts for proof of payment. Billers receive payment quickly intervening and you can set payment reminds so you always pay your bills on time. 

Pay your Comcast Bill Amex card 

Pay with Amex card to get a lot of bonuses and allowances of up to $ 20 credit but necessary step following settings properly, and take advantage of deals Amex credit card to pay Comcast bill to be easy and cheap. 

Sign into your account and go to the “Amex Offers For You” tab Find the “Save On Your Cell Phone Bill” offer and “Save on your Cable or Satellite Bill” offer and make sure to select the “Save Offer” button Comcast bill payment American Express card, getting a $10 statement credit on a $75 purchase, or a 13.3% return is much better. This is very easy with Amex card, but you must remain vigilant and keep the secret of your card.

Xfinity customer service is available near your home, easy to reach and save time in traveling and queue customer service. Comcast Customer Service Centers are available to help you pay your monthly bills Comcast tv in the house or cafe or Comcast cable is in the home, hospital or public facility.

Comcast bill pay will be sent to your address or email is already registered when you signed up for Comcast service, Comcast bill pay can be paid at Comcast store or payment by credit card is valid. 

How to get Comcast bill pay easy just to mention customer number or address mounting Comcast internet service, Comcast cable, Comcast tv. After getting Comcast bill pay immediately make a payment with a nominal already available in order not to forfeit and services Comcast internet, Comcast tv can still be enjoyed without interruption. 

If there are a change and need clarification you can visit Comcast Store or Comcast office near your home. An easy way is to contact the call center 1-800-934-6489 Comcast phone number to get the best service and solve problems your Comcast cable or Comcast internet. 

Comcast Xfinity service or customer service is always available to assist customers with both immediate telephones or visit the Xfinity store subscription packages Comcast internet. 

Comcast Customer Service Center existing and includes a full in service, Comcast is easy to reach and located in major Cities in the US. Hopefully, Information Comcast service center can be useful for Reviews those who are looking Address and Location Comcast Bill Pay - Xfinity Store Near Me Warrenton


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