sdge phone bill pay

Customers can also view their account status, including bills and payments, through SDG&E's mobile app or via At SCE, we provide electricity and rebates and incentives for lighting, food service technology, HVAC, air conditioning and related electric appliances and. The current agreement, for example, required SDG&E to pay the city 3 Bill Powers is principal of Powers Engineering and chairman of.

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SAN DIEGO, CA — San Diego Gas & Electric warned its customers Tuesday that a new wave of scammers is targeting them and threatening to cut off their service unless they pay their utility bills immediately with prepaid cards.

The most common tactic reported is scammers impersonating SDG&E's billing department and asking for payment via Green Dot MoneyPak, a way of sending cash via prepaid or bank debit cards.

According to the utility, in these scams criminals typically threaten immediate power shutoffs to scare customers into making an immediate payment. Once customers purchase prepaid debit cards or make wire transfers based on the scammer's instructions, they are asked to call another phone number to provide the card information, which allows the thieves to steal the money.

Find out what's happening in San Diego with free, real-time updates from Patch.

It can be especially confusing for victims, according to an SDG&E statement, as the phone number scammers use might play a recorded message and menu options that mimic SDG&E's official customer service line, which is 1-800- 411-7343. When victims call the number provided by scammers, they might hear a recorded message that tells them they are calling SDG&E's business line. They are given different menu options, including one to pay their bill or to report a gas leak or power outage.

Utility officials say SDG&E will never:

Find out what's happening in San Diego with free, real-time updates from Patch.

-- call a customer to proactively ask for payment information during the call. Customers may receive communications directing them to pay their bill via their MyAccount at, use the Billmatrix system, or to call and use the automated pay-by-phone option at 1-800-411-7343;
-- request that a customer use pre-paid debit cards for payments or cryptocurrencies to pay their bill;
-- send emails with an online payment method with a QR code;

If a customer is asked for payment over the phone, it is a scam and they should hang up immediately.

Utility officials say people should only provide financial information by telephone if the customer initiated the call. If asked to do so by a suspected scammer, they should hang up and call SDG&E directly to verify information about the account. Customers can also view their account status, including bills and payments, through SDG&E's mobile app or via

"Criminals work year-round to come up with new ways to defraud people," according to a company statement. "SDG&E works hard to make sure customers know what to do if they are targeted. Unfortunately, scams are on the rise, especially during times of uncertainty and crises like with the pandemic."

Victims of fraud are urged to call SDG&E immediately at 1-800-411-7343 to report it.

— City News Service

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bill matrix sdg&e

If permitted, there is no charge for canceling or editing a Payment prior to the processing of the Payment Instruction. Hi Tri-King– We're sorry you had trouble logging into the new mobile app. We want to make it easy and convenient for you to pay your bill. "Funding Account" is the checking account, savings account, or debit card account, held at FDIC or equivalent insured United States depository institutions, or credit card account from which Payments and fees, if any, will be debited and to which credits to you will be credited. 5. You will need a copy of your Entergy bill available for this payment transaction. Make one-time bill payments or schedule payments in advance. Like most websites, the Site also uses "cookies," which are small data files placed on your computer or other device by the web server when you visit the Site. Once enrolled in Pay-by-Phone, you can authorize a deduction from your checking account over the phone. Such cookies are "session" cookies that are only used for a specific period during which you are on the Site (such as when you are going through the authentication process). To get started login to My Account and click on the My Energy tab. A Bill Matrix representative submitted our payment to the wrong account, we got our next months bill and it showed no... Read more. HOW WE MAY COLLECT PERSONAL INFORMATION ABOUT YOU: We may collect Personal Information about you from the following sources: Your use of the Site and the Service (such as when you send a payment), and your interactions with customer care, including information you enter or speak, and information transmitted by your computer, cell phones and other devices you use to connect to or use the Site or Service; and. "Business Day" is every Monday through Friday, excluding Federal Reserve holidays. In using the Service, you understand that payments may be returned for various reasons, such as, but not limited to, the Biller Account number is not valid; we are unable to locate your Biller Account; or your Biller Account is paid in full. Your SDG&E bill provides a snapshot of your electricity use and costs every month. Please note that a convenience fee will be charged per transaction. To learn about programs that can help you with your utility bills, visit our Assistance page.For more information on our response to the pandemic, visit our COVID-19 page. Even without creating an account, you can pay your SDG&E bill, using most ATM cards, debit cards, and MasterCard® and Visa® credit cards, as well as electronic checks. You may have the option of enrolling for Auto Pay Payments or Recurring Payments.

No delay or omission on our part in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. Pay with your credit card, debit card or checking account. BillMatrix charges a $1.50 payment transaction fee. Thank you! To pay your SDG&E bill, please enter the 11-digit account number located at the top of your bill. If circumstances beyond our control (such as, but not limited to, fire, flood, or other acts of God, third party systems, or interference from an outside force) prevent the proper execution of the transaction; and/ or. Pay your bill with a check, debit or credit card by using our automated phone service 24 hours a day.

If you choose to enroll for either Auto Pay Payments or Recurring Payments, or if you initiate a Scheduled Payment, an email confirmation will be sent to you confirming that your enrollment or Payment Instruction has been received and whether it has been accepted. If you do not have sufficient funds in your Funding Account, your Payment may not be processed. To pay your SDG&E bill, please enter the 11-digit account number located at the top of your bill. However, we shall incur no liability if the Service is unable to complete any Payments initiated by you because of the existence of any one or more of the following circumstances or other reasons identified in this Agreement: 1. If you believe that your access or access credentials to the Service has been lost, stolen, or otherwise compromised or that someone has transferred or attempted to transfer money without your permission, you must notify customer care at once. Welcome to the online bill payment system for El Paso Electric, hosted by BillMatrix. The Site and the Service are offered only to individuals who can form legally binding contracts under applicable law and, with respect to Payments made using checking, savings, or debit cards, use bank accounts held at FDIC or equivalent insured United States depository institutions. This data may be used, among other uses, to improve the operation of the Site and to improve the security of the Site and Service by assisting in "authenticating" who you are when you access the Site or Service. In no event shall we or our services providers be responsible or liable for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalized settings; any viruses which may affect your computer equipment or other property on account of your access to, use of, or downloading from the Site or Service; or any third party’s inability or refusal to authorize a Payment or any other acts or omissions of third parties not controlled by us. You may not assign or transfer any rights or obligations you have under this Agreement to any other party without our prior written consent, which we may withhold in our sole discretion. (e.g., spam blockers or incorrect email address). NO CLASS ACTION, OTHER REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION, OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON SHALL BE ALLOWABLE IN ARBITRATION. Some of this information is required by U.S. federal or other law. Worst third party bill servicing ever!! WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO ANY PART OF OUR SITE OR SERVICE, AND OPERATION OF THE SITE OR SERVICE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL. You authorize the addition of Funding Accounts to your profile when received from you. These terms and conditions set forth a legally binding agreement governing your use of the Site and the Service (“Agreement”) and outline important conditions that apply to your use of the Site and the Service. 2. For more information on our response to the pandemic, visit our COVID-19 page. By providing us with a telephone number (including a mobile number), you consent to receiving autodialed and prerecorded message calls at that number for Service-related purposes. Funding Account Number and Expiration Date Changes The Site does not use “persistent” cookies (that stay on your computer after you have logged off the Site). You agree that this Agreement (including without limitation the Privacy Policy set forth below) is the complete and exclusive statement of the agreement between you and us, and it supersedes any proposal or prior agreement, oral or written, and any other communications between you and us relating to the subject matter of this Agreement.

The first Funding Account that you add to your profile shall be your “Default Funding Account,” unless you later designate a different Funding Account as your Default Funding Account. You authorize us to send or provide by electronic communication any notice, communication, amendment or replacement to the Agreement, payment receipt, or disclosure required to be provided orally or in writing to you. Our World in Data, an online publication by the Oxford Martin Programme on Global Development at the University of Oxford, has issued an update to its SDG Tracker. HOW WE PROTECT PERSONAL INFORMATION ABOUT YOU: To protect Personal Information about you from unauthorized access and use, we maintain physical, electronic, and procedural safeguards, including but not limited to security measures that comply with applicable federal and state laws. If you are having trouble paying your bill, call our Customer Contact Center at 1-800-411-7343 to make payment arrangements. respond to court orders and legal investigations, and report to credit bureaus; For our marketing purposes - to offer our products and services to you; For Joint Marketing with other financial companies; For our Affiliates' everyday business purposes (information about your transactions and experiences); For our Affiliates' everyday business purposes (information about your creditworthiness). Our World in Data is supported by a grant from the Bill and Melinda Gates Foundation among other donors. You are deemed to have received any electronic communication provided to you when they are made available to you. You're in Control. Just downloaded this app and from the start isn’t allowing me to sign in to my account. Face ID to unlock is really handy. It’s quick and easy to get started. A Bill Matrix representative submitted our payment to the wrong account, we got our next months bill and it showed no... Speechless - just speechless - trying to pay my SoCalGas bill. Neither termination nor suspension shall affect your liability or obligations under this Agreement. [Announcement of update to] [SDG Tracker] [Matrix of data availability for SDG indicators]. So rather than just sit there and fume, I decided to write a review in the hopes it gets the devs to DO something about this obvious flaw. California: Under California law, we will not share information we collect about you with Non-Affiliates, unless the law allows. You agree not to give or make available your access or access credentials to the Service to any unauthorized individuals. Make one-time bill payments or schedule payments in advance. Joint Marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Commercial entities, including without limitation commercial payment aggregators, may not use the Site or Service, with the exception that an authorized representative of a commercial entity who holds a Biller Account may use the Site or Service to initiate a Payment to such commercial entity’s own Biller Account.

Get more time to pay your bill by logging into. "Authorized User" is any individual which you allow to use the Service or access to your Funding Account. You have to find and enter your own account number, email, and billing amount— which requires you to go back from Bill Matrix to the main account page. If you have any questions about this Privacy Policy, you may contact us at the postal address or email address below: This document is to provide you information about the online bill payment system offered to you on behalf of your Biller (the “Service”) and the associated website (the “Site”). Our new features and navigation deliver a seamless experience to help you stay in control of your energy use and costs. Enjoy the benefit of SDG&E My Account: Participating in online bill pay is free. Non-Affiliates: Companies not related by common ownership or control. If you do not agree to these terms and conditions, you must discontinue your access to the Site and not utilize the Service. Users are invited to notify the project about data they may be aware of, and the matrix will be updated as data becomes available. We are not responsible for any research or resolution of such payment disputes. To learn about programs that can help you with your utility bills, visit our Assistance page. Therefore, this Site has no need to respond and does not respond to Web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of such information. They took over 5 days We offer our customers convenient tools that allow you to make payments, manage your account, and stay on top of your energy use.

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Pay Your Bill Online …

Real-time tracking and bill history. Pay thousands of billers directly from your phone. Also Known as: SDGE. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of San Diego Gas & Electric.

SDGE San Diego Gas & Electric

SDG&E’s commitment to sustainability is built into everything we do — from reducing our carbon footprint and fostering energy innovation to conserving resources and encouraging our employees and the communities we serve to take daily action to ensure a sustainable energy future for generations to come. Read our 2021 Sustainability Strategy …


Need to make your SDG&E bill payment or looking to login to view your bill or manage your account online? This guide is here to help with a clear overview of your payment options and further details on the company, including contact information. To make a payment online or manage your account, follow the link provided below on this page to the SDG&E bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.

Pay How Do I Pay My San Diego Gas & Electric Bill?

You can pay your San Diego Gas & Electric bill online, by phone, by mail, and in person. San Diego Gas & Electric offers lots of bill payment options, and some options support credit and debit card payments.

Pay Online: We recommend that you register for the My Account service. This service supports fast bill payments from your checking or savings account, and you can use the service to establish an automatic payment schedule. You can access up to 25 months of past account activity, or register in paperless billing to help the environment. To make your SDG&E bill payment online click the “Login Here” button below to login, register, view your bill or manage your account online.

San Diego Gas & Electric  Login Button

Pay Online by Credit/Debit: You can make online payments with most debit, credit and ATM cards online via BillMatrix. Visit the BillMatrix website to make a payment. There is a $1.50 fee for each payment made with BillMatrix.

Pay by Phone: The SDG&E payment phone number is 1-800-619-7343. Pay-By-Phone service supports bill payments from your checking account. There is no fee for using this service.

Pay by Phone (Credit/Debit): Call the BillMatrix automated bill payment service at 1-800-386-0067. There is a $1.50 fee for each payment.

Pay By Mail: The SDG&E payment mailing address is: SDG&E, PO Box 25111, Santa Ana, CA 92799-5111. Please include your SDG&E account number on your check. Your account number is located on your bill. To ensure your SDG&E payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.

Pay in Person: There are lots of payment locations situated across San Diego, and you can visit any one of them to pay your bill. Visit the SDG&E website or contact customer services for payment locations.

Opening & Closing Accounts

All start, stop and move services are available online. Once you have completed the online request it will be scheduled automatically. For more information call 1-800-411-7343 (residential) or 1-800-336-7343.

Support Services

SDG&E offers a number of services to help you pay your bills and give you relief when you need it. Discounts are available for qualifying renters and homeowners on a limited income through the Energy Savings Assistance Program and LIHEAP.

SDG&E also provides current information on important topics such as energy efficiency, rebates, and special services and programs. This information can help you save money and improve your energy efficiency. You can register for this service at the SDG&E website.

San Diego Gas & Electric Contact

Customer services (residential): 1-800-411-7343

Customer services (business): 1-800-411-7343

Gas and electric emergencies:1-800-411-7343

Customers can email San Diego Gas & Electric through the Email Us page. You should not email SDG&E in the event of an energy or to respond to a disconnect notice.

About San Diego Gas & Electric

San Diego Gas & Electric is a long-standing utility that provides electricity and gas to south Orange County and San Diego County. Owned by Sempra Energy, SDG&E delivers energy to over 3 million customers and employs roughly 5,000 people. In the last decade the utility has enacted a long-term energy resource plan, which will improve the utility’s energy efficiency and reduce its reliance on non-renewable sources of energy.

Visit SDG&E on Facebook and Twitter.

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