citizens bank online savings

At Citizens Bank, we offer a wide range of savings account options — from simple savings accounts to goal-based solutions and retirement savings options. The personal service of a small one. Banking solutions, built for the way you work. Checking Accounts. Savings Accounts. Order Checks. Business Loans. New to Online Banking? Sign Up Now! Check Your Credit Card Online · Products & Services · Checking · Savings · Loans · Trust Services.

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Citizens Bank Online Banking Login - How to Access your Account

Secure, convenient access to your accounts

Online Banking gives you the convenience and flexibility to manage your finances anytime day or night in a secure environment.

With Online Banking you can:
  • View your account balances and detailed transaction history
  • View Check Images
  • Access Monthly Account Statements
  • Transfer money between accounts
  • Save time and money paying bills online
  • Place Stop Payments

Pay your bills online and save yourself the hassle

Discover the ease and convenience of paying bills over the Internet. Cut down on the amount of paper in your life, and save time and money from writing checks, stuffing envelopes and buying stamps. And funds are not withdrawn from your account until the payment due date!

With Online BillPay, you can:
  • Send payments to anyone in the United States - large pay my metro pcs bill with bank account, such as your phone company, small businesses or a friend - anyone you would normally pay by a paper check.
  • Set up recurring, occasional or one-time payments. With just a few clicks, you can schedule a payment to pay at a future date, or you can schedule a recurring payment - an auto or insurance payment for example - to be paid on the same day for the same amount every month and never have to worry about it again!
  • Receive bills electronically from leading merchants.

Secure access to your accounts, 24 hours a day, 7 days a week

When it comes to your money, security is the number one issue. With high-end firewalls and exclusive encryption software, it is like having a bank vault available anytime, anywhere!


Six Reasons to bank with Citizens instead of the “Big Guys”

Better Services at Lower Cost

We offer the same array of services, from online bill paying to remote deposit capture and debit cards, at lower cost than big banks. Average fees here are substantially lower than at big banks. Studies show that small financial institutions also offer, on average, better interest citizens bank online savings on savings and better terms on loans.

Put Your Money to Work Growing Your Local Economy

Small businesses, which create the majority of new jobs, depend heavily on small, local banks such as Citizens for financing. Although small and mid-sized banks control less than one-quarter of all bank assets, they account for more than half of all small business lending. Big banks, meanwhile, allocate relatively little of their resources to small businesses.

Keep Decision-making Local

At Citizens, loan approvals and other key decisions are made locally by people who live in our community, who have face-to-face relationships with their customers, and who understand local needs. Because of this personal knowledge, our bank is often able to approve small business and other loans that big banks would reject.

Support Institutions that Share a Commitment to Your Community

The wealth of our Citizens is intimately tied to the wealth of Morgantown and Monongalia County. The more the community prospers, the more we all benefit. This is why we are involved in the community. Big banks, in contrast, are not tethered to the places where they operate. Indeed, they often use a community's deposits to make investments in other regions or on Wall Street.

Support Citizens bank online savings Investment, Not Gambling

The primary activity of almost all small banks is to turn deposits into loans and other productive investments. Meanwhile, big banks devote a sizeable share of their resources to speculative trading and other Wall Street bets that may generate big profits for the bank. However, they provide little economic or social value for the rest of us, and they can put the entire financial system at risk if they go bad.

We Play it Safe with Your Money!

Citizens is consistently rated as one of the strongest banks in the country in terms of our capital ratios and the quality of our balance sheet. and others have consistently awarded Citizens with its highest 5-star safety rating.


The Citizens Bank Company website

  • Minimum opening deposit of $50.00
  • Interest computation method – daily balance*
  • Maintain a minimum balance of $75.00 in the account each day to obtain the disclosed annual percentage yield.
  • $2.00 per month dormant account fee**
  • Interest will not be paid if balance falls below $75.00
  • $1.00 per month service charge will apply when Passbook or Statement Savings balance falls below $75.00.
  • Rate shown for this account may change after the account is opened
  • Fees charged against this account could reduce earnings
Minimum Daily Balances, interest rate, and annual percentage yield information is listed below



$750,000 and over




  • Minimum opening deposit of $5.00, $10.00, or $20.00 depending on the type
  • If all 50 payments are met in accordance with Christmas Club rules, the bank will then make the 51st payment
  • One payment penalty for early withdrawal
  • Eligibility Required
  • Interest Rate 0.20% - Annual Percentage Yield 0.20%
  • Interest computation method - daily balance*
  • Rate shown for this account may change after the account is opened
  • Fees charged against this account could reduce earnings
  • A minor savings account is a great way to help someone start saving when they are young

Personal Savings

Explore our various savings accounts and select the one that's right for you. 

When you are ready to open an account please visit one of our convenient locations.

Statement Savings

This basic savings account option from Citizens Bank exceeds expectations by giving you access to Online Banking and competitive interest. You can open your account today and start building your savings.

  • Interest rate - variable
  • Minimum deposit - $100.00
  • No service charge with balance of at least $100.00
  • Service charge - $1 per monthly statement cycle (When balance falls below $100.00)
  • Automatic transfer service from other Citizens Bank account

Transfers from a Personal Savings Account to other accounts by pre-authorized, automatic, or telephone are limited to ten per monthly statement cycle, with no more than ten by check, draft, or similar order. An excessive withdrawal fee of $1.00 per withdrawal in excess of one during a month or statement cycle if combined with checking account statement. This fee will not apply if you citizens bank online savings under 18 years of age.

Lil' Citizens Savings

Set your children or grandchildren on the right path to a lifetime of financial responsibility. Help them begin to learn how to manage their money with the Lil' Citizens Savings. Murry the Save-A-Saurus is here to help children have fun learning and saving their money.

  • Ages 12 and under
  • Child receives a Murry the Save-A-Saurus t-shirt when opening an account
  • Any deposit amount during birthday month earns a choice of prize
  • $10 minimum balance
  • Interest earning account (Minimum balance of $100 to obtain APY)
  • Unlimited deposits

Note: When opening account you will need to bring your child's Social Security Card and Birth Certificate.

Certificate of Deposit

Interest earning accounts with guaranteed fixed rates and a wide range of terms and payment options.
CD’s combine benefits of both savings accounts and investment accounts, and are best for those who do not need to access their money right away.

Interest Earned:

  • You lock in interest rates for a specific amount of time (called a term)
  • You agree to keep your money deposited for the agreed upon term. For example, if you deposit $5,000 in a five-year CD, you can't withdraw the money before the five years are up, without paying a penalty called an early withdrawal fee
  • You can have your interest reinvested, paid to you by check, or transferred to your Citizens Bank checking or savings account

A Certificate of Deposit with Citizens Bank gives you the combined security of FDIC Insurance and greater earnings potential.

Check Rates

Performance Citizens bank online savings Market Citizens bank online savings tiered money market investment account that earns interest at the prevailing rate adjusted on a weekly basis. The Performance Account requires an initial minimum deposit of $100.00 and earns interest at variable tiered rates. There is no monthly service charge with a balance of $2,500.00 or more. Gm costco cash card fee of $10.00 per month is assessed if the account balance falls below citizens bank online savings. Transfers from a Money Market Performance Account to another account or to third parties by pre-authorized, automatic, or telephone transfer are limited to ten per statement cycle with no more than ten by check, draft or similar order to third persons.

  • Opening deposit - $100.00
  • Free Image Checking
  • Tiered interest rates for higher returns
  • Free ATM access with no network charges at any Citizens Bank ATM
  • Ready access to funds by check or over-the-counter withdrawal and other pre-authorized transactions
  • Transfers from a Money Market Performance Account to another account or to third parties by pre-authorized, automatic, or telephone transfer are limited to ten per statement cycle with no more than ten by check, draft or similar order to third persons. Additional withdrawals are $10.00. Excessive withdrawals may require that the account be closed.

Check Rates

Health Savings Account (HSA)

A Health Savings Account is a tax-favored savings account which allows funds to be accumulated tax-free to pay for current and future qualified medical expenses.

Learn More


Whatever your retirement goals and needs:

  • You're looking for a Traditional, Roth or Educational IRA
  • You have funds from a previous employer's retirement plan that you want to roll into an IRA
  • Or, you have funds from several IRA's that you want to consolidate

Learn More

Christmas Club Savings

This account allows you to save for Christmas shopping throughout the year. Deposit money each payday or as often as you wish. You choose the amount and the frequency.

  • Receive a check in September just in time for the shopping season
  • Earns interest all year long
  • Automatically deposit from your checking accounts

Pros Explained

  • Large regional bank that offers an array of products: Citizens Bank is the request new hsa card largest bank in the U.S. with more than $185 billion in assets. It serves 11 states across the New England, Mid-Atlantic, and Midwest regions. The bank offers a wide array of products for consumers and businesses.
  • Online-only accounts with no monthly fees: The bank also offers online-only savings accounts and CDs with attractive interest suntrust bank locations. Online accounts don't charge any monthly fees.
  • Liquid CD provides guaranteed rates with no penalty for early withdrawals: Traditional CDs charge a penalty if you need to access your money before the CD matures. The Citizens Access Liquid CD allows customers to withdraw the entire balance without a penalty.

Cons Explained

  • Checking accounts have monthly fees unless you meet requirements: To waive the monthly service charge on a checking account, you must meet certain requirements. Some accounts have modest requirements, while others require combined balances of $25,000 or more.
  • Branches only available in 11 states: Although Citizens Bank has branches across the New England, Mid-Atlantic, and Midwest regions, customers outside these areas have limited access to its products and services. If you are traveling outside its footprint, you may have to use another bank's ATM.
  • The 11 states which Citizens Bank has branches in are Connecticut, Delaware, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Vermont.
  • Limited fee refund for using another bank's ATM: When using another bank's ATM, Citizens Bank charges customers $3 per transaction. If you have a premium checking account, the bank will refund other bank First republic bank newport beach fees up to $10 per statement period.

Who Is Citizens Bank Best For?

Citizens bank online savings Bank is best for customers that live in one of the 11 states where it has branches and ATMs. It is best suited for someone who:

  • Lives in the New England, Mid-Atlantic or Midwest region
  • Is able to perform required activities to waive checking fees
  • Wants preferred interest rates based on banking relationship
  • Wants to open a savings account with no minimum balance requirement

Its online bank, Citizens Access, is a good option for anyone in the U.S. Its savings accounts have no monthly service charges but require a $5,000 minimum opening deposit. Citizens Access is worth considering for those who:

  • Want competitive interest rates on savings account and CDs
  • Have at least $5,000 to open an account
  • Do not want to pay monthly service charges

What Does Citizens Bank Offer?

As a large regional bank, Citizens Bank offers an extensive array of deposit accounts and related services. It serves customers with approximately 1,000 branches and 3,000 ATMs across the regions in which it operates. Additionally, it offers an online savings account through its subsidiary, Citizens Access. It provides:

Checking Accounts

Citizens Bank offers three checking accounts, as well as one dedicated to students:

  • One Deposit Checking from Citizens Bank
  • Citizens Bank Quest Checking
  • Citizens Bank Wealth Checking
  • Student Checking

Each has a monthly service charge that can leslie odom jr i ll be home for christmas waived by meeting certain requirements. Making one deposit a month will have the fees waived on the One Deposit Checking account. The Platinum and Platinum Plus checking accounts earn interest on checking balances and waive many types of bank service fees. Students under the age of 25 automatically have their monthly service charges waived.

Savings Accounts

Customers have three savings account options with Citizens Bank. None require a minimum opening balance. Each savings account is designed to pair with its corresponding checking accounts:

  • One Deposit Savings from Citizens Bank
  • Citizens Bank Platinum Savings
  • Citizens Bank Platinum Plus Savings
  • CollegeSaver

Monthly service charges for One Deposit Savings accounts are waived with at least one deposit each month. The Quest Savings and Wealth Savings do not have a monthly service charge.

The CollegeSaver savings account is for parents of children who are under 17. For children under 12, if you make monthly deposits every month until your child turns 18, they will receive a $1,000 bonus on their 18th birthday.

Citizens Access hours wells fargo near me offers an online savings account. It offers competitive interest rates with no monthly fees, but there is a minimum deposit requirement of $5,000 to open an account.

Money Market Accounts

Citizens Bank offers three money market accounts. All three accounts have no minimum deposit requirements. The three money market options offered are:

  • Personal Money Market
  • Quest Money Market
  • Wealth Money Market

The Personal Money Market is available to all customers. However, the Quest Money Market and Wealth Money Market are only available to customers with the corresponding checking accounts.

The Personal Money Market requires a minimum daily balance of $2,500 to avoid a $10 monthly service charge. There are no monthly service charges for the Quest or Wealth Money Market accounts.


CDs require a minimum balance of $1,000. Terms available are 10, 14, and 25 months. Some of its CDs offer higher interest rates if you also have a premium checking account.

There is a flat fee of $50 plus waived interest for early withdrawals. CDs of less than one year forfeit the greater of 90 days of interest or community bank online banking of the interest that would have been earned through the remainder of the term. CDs with a term greater than one year forfeit the greater of 180 days of interest or half of the interest to be earned over the remaining term.

Additional CD options are available from Citizens Access. These CDs require a minimum opening deposit of $5,000 each. Terms range from one to five years.

Citizens Access also provides an 11-month Liquid CD which offers a guaranteed interest rate throughout the term. It allows withdrawals without a penalty.

Citizens Bank CD Rates
Standard Ratewith Quest Checkingwith Wealth Checking
10 Months0.03%0.03%0.03%
14 Months (online only)0.05%0.05%0.05%
25 Months0.03%0.03%0.03%
Citizens Access CD Rates
11 Month Liquid CD0.05%
1 Year0.10%
2 Years0.10%
3 Years0.15%
4 Years0.20%
5 Years0.25%

Credit Cards

The bank offers two simple credit cards. One is a cash back credit card and the other is a balance transfer credit card:

  • Cash Back Plus World Mastercard
  • Clear Value Mastercard

The Cash Back Plus World Mastercard offers unlimited 1.8% cash back on every purchase that you make. There are no rotating categories to remember and you do not have to activate the offer. It has no annual fee, no foreign transaction fees, and no penalty annual percentage rate (APR) for late payments. There's also a 15 billing cycle introductory APR for eligible balance transfers.

Those looking for extra time to pay off their balance transfer should consider the Clear Value Mastercard. It offers a longer introductory period for balance transfers and also has no annual fee.

Other Financial Products Offered by Citizens Bank

Citizens Bank also offers a wide range of banking and investment services for its customers including:

Citizens Bank Customer Service

Customer service is available Monday through Friday from 7 a.m. to 10 p.m. (EST). Live agents are also available Saturday and Sunday from 9 a.m. to 6 p.m. (EST) at 1-800-922-9999. You can also send a secure message through online banking to receive a response during regular business hours. In addition, you can access accounts online or through the ebay customer support telephone number usa mobile app.

Online accounts at Citizens Access have a separate phone number for customer service and the hours are different. Live customer service is available Monday to Friday from 8 a.m. to 10 p.m. (EST), Saturday from 9 a.m. to 3 p.m. (EST), and Sunday from 10 a.m. to 3 p.m. (EST).

How to Bank With Citizens Bank

To open an account with Citizens Bank, you can apply online, over the phone, or by visiting a branch. Citizens Access online-only savings accounts and CDs are available on its website.


Citizens Bank and its online-only subsidiary, Citizens Access, offer a wide variety of banking products and services. People who live in the 11 states that it serves should consider it as a good option. The monthly service charges can be waived with straightforward requirements, and the bank offers relationship citizens bank online savings across products. Customers with premium checking accounts receive higher interest rates on savings accounts, money market accounts, and CDs. Plus, Citizens Bank provides a 0.125% discount on your mortgage with automatic payment from one of its checking accounts.


Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.



COVID-19 UpdateClick here to read our latest update regarding COVID-19 and its impact on our operations.

How can we help you?

Fraud Alert

ATTENTION: Please take note that if you receive a text that says, “Your card ending in XXXX has been locked, please call (800)871-1655,” it is fraudulent. DO NOT call this number and give any information. They will ask you for your last four digits of your debit card number and your pin. NEVER give out your pin. Remember, Citizens Progressive Bank will not call you for your personal information or account information. If you receive a phone call of this sort, please notify the bank immediately.

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We offer a variety of loans for your personal needs.

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Citizens Bank CD Rates: November 2021

Citizens Bank features standard certificates of deposit (CDs) in three terms—10 months, 14 months and 25 months—on its website. Numerous additional terms citizens bank online savings available, according to the bank’s Personal Deposit Account Fees and Features Guide.

None of the bank’s CD rates are competitive when compared to rates offered by online banks. Citizens Bank CDs, for the most part, pay 0.03% APY. There’s a $1,000 minimum deposit requirement to open a CD.

Here’s an overview of Citizens Bank’s featured standard CD rates. Rates are accurate as of Oct. 26, 2021.

Citizens Bank customers holding a Citizens Quest or Citizens Wealth Checking account earn relationship rates on the 10-month and 25-month CDs. The 10-month CD relationship rate, however, is the same 0.03% APY as the standard rate, while the 25-month CD relationship rate is 0.05% APY. The relationship interest rate bump isn’t available on the bank’s online-only 14-month CD.

Overview of Citizens Bank CDs

Citizens Bank offers a variety of CD terms, ranging from one month to 120 months, only three of which are featured on their website. The bank provides three different types of CDs: standard CDs, Breakable CDs and IRA CDs. Interest earned is the same regardless of CD type.

The bank’s standard CDs, which we primarily discuss in this review, have a minimum opening deposit of $1,000.

But savers can also choose to open a Breakable CD with a minimum deposit of $10,000. The Breakable CD allows you to make a one-time full or partial withdrawal of principal without incurring an early withdrawal penalty, but you must maintain the minimum balance, and any subsequent withdrawals are subject to penalty.

The IRA CD has a minimum deposit requirement of $250 and is subject to IRS tax regulations and penalties.

Interest on all of Citizen Bank’s CDs is compounded and credited to your account monthly. And the bank offers the option to receive monthly interest payments by check if you have a CD balance of $5,000 or more.

Early withdrawal penalties are hefty. For CDs with terms of less than one year, you’ll forfeit the greater amount of 90 days’ interest on the withdrawn amount or half the remaining interest to be earned. For CDs with amazon prime video com of one year or more, you’ll forfeit the greater of 180 days’ interest on the amount withdrawn or half the remaining interest to be earned. For all early withdrawals, the bank will assess an additional $50 transaction fee.

How Much Can You Earn With Citizens Bank’s CD Rates?

Citizens Bank’s CDs offer very low rates, so don’t expect to earn much on your money. Here’s what you can earn with Citizens Bank’s CDs with a $10,000 investment, assuming the earnings are compounded monthly:

How Citizens Bank’s CDs Compare

Citizens Bank’s CD rates are well below the APYs of the best CDs. And this bank’s rates fall below the average national CD rates as well, according to the FDIC. Investors can earn significantly more interest from CDs offered by other banks and credit unions. You’ll also find better rates offered for lower minimum investments.

This serves as a good reminder that it’s important to comparison shop before buying a CD. Comparing rates from several banks and credit unions can help you find the best possible rate citizens bank online savings term to match your savings goals.

About Citizens Bank

Citizens Bank is a brand name of Citizens Financial Group, Inc. and is the fifteenth largest retail bank by assets in the U.S., according to Federal Reserve data. Headquartered in Providence, Rhode Island, it offers a variety of banking, loan and investment products for retail, small business and commercial customers. Along with its online presence, it citizens bank online savings branches in 11 states.

Frequently Asked Questions (FAQs)

Should I choose a CD or a savings account?

It depends on your savings goals and liquidity needs. If you need access to your money at all times, a savings account may be the better option. Remember to comparison shop before opening either a CD or a savings account citizens bank online savings get the best rate possible.

CDs are time deposit accounts that require you to commit a lump sum for a certain time period. In return, the bank pays you a fixed interest rate. Once your CD matures, you can withdraw your initial deposit and interest penalty-free.

Do all CDs charge an early withdrawal fee?

You’ll pay an early withdrawal charge with most traditional CDs. Penalties are usually expressed as forfeited interest. Banks may also charge additional transaction fees. Some CD types, like no-penalty CDs, allow you to withdraw money from your account without penalty.

Is Citizens Bank FDIC insured?

Yes, Citizens Bank is FDIC insured (FDIC# 57957). Accounts are insured up to $250,000 per depositor, for each account ownership category, in the event of a bank failure.

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